Quality Assurance Technician
About The Position
The Quality Specialist plays a pivotal role in leading the area of responsibility. He/she must ensure that products meet industry standards and customer expectations. This role requires strong leadership skills, with a relentless pursuit of continuous improvement. Quality specialists also elaborate on the sampling and guidelines procedures for collecting and reporting quality data. They analyze customer grievances and other non-compliance issues and make their recommendations based on their findings. They ensure the company continues to comply with industry regulatory and quality requirements.
Requirements
- 2-5 years of manufacturing quality experience.
- Proficient in Microsoft Office applications including but not limited to Microsoft Word, Excel, Power Point.
- Strong critical thinking, problem-solving skills.
- Must have good listening and interpersonal skills with good oral and written communications.
- Must be able to effectively drive improvement to meet the Quality expectations
Responsibilities
- Analyze all customer feedback for trends and continuous improvement.
- Investigate quality issues to identify root causes and ensure issues are addressed and resolved.
- Assist in defining and improving processes as part of a team.
- Review, compile, and analyze information to prepare reports.
- Utilize data monitoring tools to highlight analysis priorities.
- identify gaps in efficient process workflow and suggests steps for supplier quality process improvement.
- Collect, prepare and analyze data for corrective action and process improvement.
- Support production operations and critical business situations.
- Provide clear direction for change and assists in change management.
- Document the results of all inspections.
- Understanding product quality requirements and serving as a resource for quality assurance and approval as needed.
- Actively engage in cross-training to acquire skills and knowledge from various roles within the department.
- Collaborate with team members to learn and apply multiple functions across different job positions to support departmental objectives.
- Adapt to new tasks and responsibilities as needed to ensure team flexibility and efficiency.
Benefits
- Generous paid time off
- Competitive salaries and bonus incentives
- Competitive medical, dental, & vision insurance
- Pet insurance
- Annual fitness stipend
- Unmatched employee discount on all products
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
