Quality Specialist

DECOPAC INC.•Ramsey, MN

1d•Onsite

About The Position

The Quality Specialist is responsible for ensuring that non-consumable products meet design specifications, safety regulations, and customer expectations for quality and safety. This position will collaborate with cross functional partners to develop and execute required in-process and final testing and inspection plans and maintain accurate documentation in the quality management system.

Requirements

Bachelor’s degree in quality assurance or related field, or equivalent work experience in lieu of a degree
Minimum of 3 years of experience in a related role/field including quality control, product testing, stability, or quality assurance (with bachelor’s degree). A minimum of 7 years’ experience in a related role/field including quality control, product testing, stability, or quality assurance in lieu of a degree.
HACCP experience required. GFSI experience/knowledge strongly preferred.
Experience with incoming non-conforming product maintenance and follow-up.
Strong understanding of Quality Standards, food safety, and quality control principles required.
Experience with Microsoft Office products (Outlook, Word, Teams, PowerPoint, Excel). Experience coordinating webinars or online meetings required.
Meticulous attention to detail for precise testing and evaluation.
Strong analytical and problem-solving skills to identify issues and recommend solutions.
Exceptional communication skills. Must be able to clearly and professionally communicate with internal and external (verbal and written) business partners.
Project management skills – including exceptional administrative and organization skills required.
Must be able to manage multiple projects and priorities and meet deadlines.
Ability to self-motivate and work independently but also be able to collaborate and work well within cross functional teams.
Familiarity with quality management systems.
Strong critical thinking, problem-solving, time management and decision-making skills.

Nice To Haves

Non-consumable customer complaint management experience strongly preferred.
GFSI experience/knowledge strongly preferred.

Responsibilities

Collaborates with Quality Assurance, R&D, Product Management, IBP, Procurement, and Sales to ensure products meet internal quality benchmarks and consumer/customer expectations. Provides guidance to Product Management on the acceptable testing category for new product development.
Completes third-party non-consumable regulatory compliance testing submissions.
Conducts internal compliance audits to verity testing is conducted in accordance with DecoPac and CPSC and FSTM standards. Compliance audits will include verification the non-consumable product legal line is correct.
Investigates, identifies, and resolves product non-conformances.
Maintains accurate records and documentation of inspection results, non-conforming reports, and corrective/preventative actions. Develops or updates standard operating procedures as needed.
Communicates with suppliers / vendors to ensure product testing is conducted and ensures timely follow up as needed. Resolves quality issues is required.
Conducts supplier communications for annual documentation, including entering and uploading documents into supplier portals as needed.
Supports the Quality, Regulatory, and Product Safety function by providing back-up support to QA Receiving inspections and testing for non-consumable products.
Participates in external quality and/or product safety audits as needed.
Other duties as required.