Quality & Rights Advisor -Adult Foster Care

Spectrum Human Services • Manistee, MI

30d

About The Position

This is more than a job—You’ll be the voice for those we serve, ensuring their rights are upheld, and their environments are safe, respectful, and empowering.

As a Quality and Rights Specialist, lead efforts in consumer advocacy, rights protection, and quality improvement for individuals with developmental disabilities and mental health needs. This is a mission-driven role with statewide impact. You’ll champion continuous quality improvement, guide mid-level managers, conduct rights audits, and lead internal investigations to ensure our mission is executed.

Requirements

• Bachelor’s degree in Human Services (preferred but not required) or High School Diploma with 8+ years of relevant experience
• 5+ years in the Human Services field, with direct experience supporting individuals with developmental disabilities or mental illness
• Deep knowledge of Michigan’s Mental Health Code, licensing rules, and consumer rights
• Strong communication, organizational, and leadership skills
• Valid driver’s license and reliable transportation
• Flexibility to travel and adapt to a dynamic schedule

Responsibilities

• Serve as a consumer advocate and lead internal rights investigations
• Review incident reports and ensure timely, thorough follow-up
• Train and support staff on rights protection and due process
• Conduct rights audits and represent Spectrum during inspections
• Collaborate with state and local agencies (DHHS, CMH, LARA, ORR, etc.)
• Drive continuous quality improvement initiatives
• Travel regularly to homes and community agencies.

Benefits

• Medical & Prescription Coverage – Blue Care Network
• Dental & Vision Insurance – Blue Cross Blue Shield
• 403(b) Retirement Plan with Employer Match
• $25,000 Life Insurance Policy
• Short-Term Disability Coverage
• Paid Time Off (PTO)
• Holiday Pay – Including Juneteenth
• Paid Training & Professional Development
• Career Advancement Opportunities
• Mileage Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees