Quality Program Manager

University of Chicago • Chicago, IL

436d • Remote

About The Position

The Quality Program Manager at UChicago Medicine plays a crucial role in the Quality Performance Improvement Department, focusing on enhancing patient-centered care through strategic planning and project management. This position involves collaborating with clinical and operational leaders to implement sustainable improvements, ensuring the organization practices evidence-based care and transforms healthcare delivery. The manager will lead quality initiatives, mentor staff, and facilitate complex meetings to drive quality goals aligned with organizational priorities.

Requirements

• Bachelor's degree in health care, Engineering, or Performance Improvement field or equivalent.
• 5-7 years' experience in healthcare, performance improvement, project management, or other advanced positions.
• Exceptional communication and interpersonal skills with all levels of staff.
• Experience facilitating groups with diverse stakeholders.
• Ability to elicit cooperation and maintain productive relationships with leaders.
• Knowledge of performance improvement techniques and methodologies.
• Ability to lead complex, interrelated projects using program management tools.
• Ability to set strategic vision for programs and be accountable for quality-related operations.
• Ability to manage, interpret, and present data.
• Self-motivated and able to work autonomously in a changing environment.

Nice To Haves

• Master's degree in public health, Health Care Administration, Business Administration, Nursing, or another health care-related field.
• 5-7 years' Performance Improvement experience in a Hospital or large Health System.
• Experience with clinical terminology.

Responsibilities

• Assist in the strategic planning, development, and maintenance of quality plans tied to long-term goals.
• Partner with the quality physician lead to formulate long-term strategic plans and annual goals.
• Oversee the prioritization and portfolio of quality projects in partnership with the QPI Assistant Director and area quality leaders.
• Execute project plans and provide daily support for large strategic initiatives.
• Collaborate and oversee project management of projects within the program.
• Identify and communicate alignment and impact of project plans on related projects.
• Design a comprehensive approach to meet project objectives using QI and PI tools.
• Apply novel methods to enable project success.
• Provide mentorship and guidance on QI tools and approaches.
• Teach QI to healthcare professionals.
• Develop and carry out strategies for facilitating large, complex meetings.
• Create coherent, actionable summaries from stakeholder input during meetings.
• Collaborate with data teams to ensure data and analytics needs are met for assigned projects.
• Identify data collection and analysis needs and design efficient plans.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Professional development opportunities
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree