Quality Program Manager

MultiCare Health System

1d

About The Position

The Quality Program Manager is responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. This includes partnering to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. The QPM provides expertise regarding quality & safety knowledge and top national and regional performance to the planning, performance assessment and best practices in the clinical domain.

Requirements

• Bachelor’s degree required, in a health care field required
• Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty /service line
• Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role
• Consideration of equivalency of prior healthcare supervisory or management roles
• Internal candidates’ experience and performance may be considered in lieu of education and experience
• Expected to be competent /proficient in one (one) domain of quality ( Pt Safety, ACRR, Peer /Physician Quality, Quality Metrics and Reporting, Clinical Analytics, Clinical Pathways)

Nice To Haves

• Master’s degree in health care field preferred
• Relevant certification in the specialty area preferred

Responsibilities

• Directs activities relating to the related Quality Program, assuring initiatives, projects, and activities are completed within established timeframes, and performs ongoing performance analysis to identify clinical outcome and other improvement opportunities
• Develops components of the QAPI and other regulatory requirements
• Conducts analysis for area, includes common techniques such as apparent and common cause and RCA analysis as well as descriptive statistics and value stream mapping
• Develops data and information into quality analyses such as pareto and driver diagrams, visual displays, graphs to display complex information in usable formats
• Developing routine reporting to assess effectiveness of PI projects and interventions, achievement of outcomes; as well as ad hoc reporting using QM tools like tracers, dashboards,
• Uses tools such as the Epic chart and chart review to assess the quality and safety of care and to design improvement solutions, etc.

Benefits

• Competitive salary
• medical, dental and retirement benefits
• paid time off
• Competitive tuition assistance
• award-winning residencies, fellowships and career development
• Generous PTO
• Code Lavender and Employee Assistance Programs
• Employee Resource Groups
• inclusion initiatives and outreach programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager