Quality Product and Service Manager

Boeing•Everett, WA

About The Position

Quality Product and Service Manager Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking 2nd Shift Quality Product & Services Manager to join the Electrical Systems Responsibility Center (ESRC ) in Everett, Washington. This is a chance to be part of a world-class team shaping the future of commercial aviation. If you are passionate about quality and leadership, and ready to make a significant impact, we encourage you to apply. We are seeking dynamic leaders with a proven track record of leading change, inspiring others, and challenging the status quo. In this role, you will be driving improvements within the program to ensure teams are prepared for and continuously improving with the goal of zero injuries, zero defects, and zero Foreign Object Debris (FOD). The selected candidates will have the unique opportunity to transform the work we do, develop our teams, and integrate across organizations and the enterprise. You will lead and mentor a team of managers with employees performing a variety of quality functions. Position Responsibilities: Leads by demonstrating and holding all accountable to the Boeing Values and Behaviors Leads, mentors, coaches, and teaches a team of employees Partners with other functions to ensure processes used to manage, develop, and improve areas are effective and integrated Monitors and acts to improve the efficiency and effectiveness of the teams Provides education and coaching on connecting the quality systems and processes Understands business objectives, strategies, and conditions affecting all areas of the program Develops and maintains partnering relationships with program leaders, quality stakeholders, peers, and direct reports Communicates and conveys quality status and actions taken to improve the area with upper leadership Basic Qualifications (Required Skills/Experience): 3+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners 3+ years of experience in a leadership role leading global teams, initiatives, or projects to meet business objectives and influence change 3+ years of management experience with Quality or Operations or leading managers / teams in Operations and/or Quality position 1+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint) Must be able to work any shift based on the needs of the operation Preferred Qualifications (Desired Skills/Experience): 2+ years of experience with the Material Review Board (MRB) process Excellent communication skills, both verbal and written Experience with the One Boeing Production System (BPS) Proven ability to manage, develop, and motivate employees Experience completing process-oriented tasks accurately and in an organized manner Self-starter who creates and implements job-related solutions and procedures Strong Quality Management Systems/Business Acumen; Adaptability, Communication, Continuous Improvement, Customer Focus, Managing Conflict, Building Positive Relationships Demonstrated skills in team building, systematic problem solving and ethical leadership Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies. Shift Work Statement: This is a 2nd Shift position. Total Rewards At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $143,500 - $162,150 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 2 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Requirements

3+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners
3+ years of experience in a leadership role leading global teams, initiatives, or projects to meet business objectives and influence change
3+ years of management experience with Quality or Operations or leading managers / teams in Operations and/or Quality position
1+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint)
Must be able to work any shift based on the needs of the operation

Nice To Haves

2+ years of experience with the Material Review Board (MRB) process
Excellent communication skills, both verbal and written
Experience with the One Boeing Production System (BPS)
Proven ability to manage, develop, and motivate employees
Experience completing process-oriented tasks accurately and in an organized manner
Self-starter who creates and implements job-related solutions and procedures
Strong Quality Management Systems/Business Acumen; Adaptability, Communication, Continuous Improvement, Customer Focus, Managing Conflict, Building Positive Relationships
Demonstrated skills in team building, systematic problem solving and ethical leadership

Responsibilities

Leads by demonstrating and holding all accountable to the Boeing Values and Behaviors
Leads, mentors, coaches, and teaches a team of employees
Partners with other functions to ensure processes used to manage, develop, and improve areas are effective and integrated
Monitors and acts to improve the efficiency and effectiveness of the teams
Provides education and coaching on connecting the quality systems and processes
Understands business objectives, strategies, and conditions affecting all areas of the program
Develops and maintains partnering relationships with program leaders, quality stakeholders, peers, and direct reports
Communicates and conveys quality status and actions taken to improve the area with upper leadership