Quality Outcomes Specialist

Developmental Services of Franklin County, Inc•Washington, MO

3d•$24

About The Position

The Quality Outcomes Specialist plays a vital role in ensuring individuals receive high-quality, person-centered supports that align with their goals, strengths, and values. This position leads the development of Person-Centered Service Plans (PCSPs), analyzes outcome data, and partners with staff to implement effective, evidence-based teaching strategies using Charting the Life Course domains. This role is ideal for someone who enjoys data-informed decision making, staff coaching, and improving quality of life outcomes.

Requirements

Bachelor’s degree in a human services field and at least 1 year of experience supporting individuals with IDD OR A minimum of 5 years of relevant experience supporting individuals with IDD.
Strong analytical skills with the ability to interpret data and identify solutions.
Experience using and training others in various teaching methodologies.
Comfortable facilitating both individual and group training.
Current CPR, First Aid, NVCI Systems, and Medication Aid certifications (or ability to obtain).
Valid driver’s license and reliable transportation (Chauffeur’s license preferred).

Responsibilities

Develop and update Person-Centered Service Plans (PCSPs) for assigned caseloads using data, team collaboration, and individual/guardian input.
Analyze documentation and outcome data to evaluate progress and recommend adjustments to goals and strategies.
Provide one-on-one and group staff training on teaching methods, task analysis, prompting, and prompt fading.
Conduct Interobserver Agreement (IOA) reviews and on-site staff observations.
Update task analyses, implementation strategies, and action steps based on individual progress.
Identify when new teaching approaches, goal modifications, or reinforcement strategies are needed.
Maintain required DSP skills and certifications.
Ensure compliance with ABiLITY policies, DMH regulations, and CARF standards.