Precast Concrete

Lakelands Concrete Products Inc•Village of Lima, NY

About The Position

About Lakelands: Lakelands Concrete Products has been a trusted name in precast concrete manufacturing for over 70 years — and we’re still growing. As demand for our products continues to increase, we’re looking for a strong leader to help us elevate quality, consistency, and operational performance across the business. We’re not your average concrete company. We’re a team of builders, problem-solvers, and hard-working people who take pride in doing things the right way. If you’re the kind of leader who can build systems, raise standards, and drive meaningful change in a manufacturing environment, this could be the opportunity for you. About the Role: We are seeking a Quality & Operational Excellence Manager to lead and modernize our Quality Control function while driving continuous improvement across plant operations. This is a high-impact leadership role for someone who can move a business from reactive quality management to proactive operational excellence. You’ll oversee the QC team, own our Quality Control Plan, lead compliance efforts, and partner closely with operations, production, engineering, and leadership to improve quality, efficiency, and consistency across the organization.

Requirements

Firm, fair, and accountability-driven
A systems thinker who can build scalable processes
Comfortable challenging the status quo and leading change
Strong enough to earn credibility with a seasoned team
Able to balance quality, efficiency, and profitability
Hands-on when needed, but capable of operating strategically
A strong communicator who can align multiple departments
Bachelor’s degree in Civil Engineering, Construction Management, Industrial Engineering, Engineering Technology, Materials Science, or related field; OR Associate degree with relevant experience; OR Technical/trade school training in concrete, construction, or QA/QC
Strong knowledge of NPCA, PCI, and DOT compliance requirements
3+ years of leadership or management experience

Nice To Haves

5+ years of experience in concrete, precast, or industrial quality control
Experience in manufacturing, construction materials, or heavy industrial operations
Demonstrated success improving systems, processes, and team accountability
PCI QC Technician Certification (Levels I, II, III)
NPCA PQS / Master Precaster
ACPA Quality School Certification
ACI Field Testing Technician – Grade I / Strength Testing Technician
Lean Six Sigma (Green Belt or Black Belt)
ISO 9001 Internal Auditor
OSHA 30

Responsibilities

Lead, coach, and hold accountable the Quality Control team
Build a culture of ownership, urgency, accountability, and continuous improvement
Own and maintain the company’s Quality Control Plan
Lead audits and ensure compliance with NPCA, NYSDOT, and other regulatory requirements
Reduce defects, waste, and rework through better systems and process discipline
Build tracking, reporting, and feedback systems to improve visibility and decision-making
Align design intent with production execution
Oversee form designs for new and custom products
Own and optimize concrete mix designs for quality, cost, and performance
Improve materials, production methods, and manufacturing processes
Lead testing, evaluation, and implementation of new products and improvements
Manage QC-related resources and help drive smart operational decisions