Quality Navigator/Educator | Women's and Children's Services

Singing River Health System•Ocean Springs, MS

3d•Onsite

About The Position

The Women’s and Children’s Quality Navigator/Educator works collaboratively to coordinate the care for patients, adult, and newborn seen within the Maternal/Child department. The Women’s and Children’s Quality Navigator/Educator enhances the performance and professional development of healthcare providers and their continuing competencies. He/She develops and coordinates educational programs and materials specific for nursing and patient care service areas. The Quality Navigator/Educator communicates routinely with Singing River Health System departments conducting follow- up screening to ensure hearing screens and follow-up labs are completed. He/She collects, analyzes, and prioritizes comprehensive patient health data pertinent to the patient’s health and/or condition in conjunction with state and federally mandated programs such as AIM, MOMS, and Baby Friendly to name a few, as well as analyzes the assessment data to determine the diagnoses and/or issues; includes patient, family, and other healthcare providers in the process. He/She drives the plan of care to and patient care progression specific to the patient needs to meet and maintain the required these managers. Additionally, he/she facilitates the development of clinical excellence in assigned areas through active participation in orientation, training, on-going staff development and evaluation of clinical practice for all levels of personnel served. The Quality Navigator/Educator participates in the development of formal and informal education programs and activities in an effort to improve quality standards and outcomes as well as staff performance expectations. He/She serves as a resource and educator on new policies, procedures, equipment, and healthcare information. The Quality Navigator/Educator keeps abreast of current research in nursing practice and care delivery and facilitates the implementation of Evidence Based Practice initiatives. The Quality Navigator/Educator adjusts working hours and availability as needed or as assigned (evenings/nights/weekends) to meet the educational needs of the staff. The Quality Navigator/Educator performs utilizing the ANA Nursing Scope and Standards of Practice for Nursing Professional Development, the MS Nurse Practice Act, ANA Code of Ethics for Nurses, the Accreditation Agency Standards, National Evidence Based Standards, the CDC Guidelines for Infection Control and the SRHS Department of Nursing Plan for the Provision of Care, Treatment and Services. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Requirements

Graduate from NLN School of Nursing required.
Currently licensed to practice as a Registered Nurse in the State of Mississippi.
Required to complete and maintain BCLS certification upon hire and/or transfer.
Must complete and maintain NRP certification by the end of position orientation (90 days).
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Five (5) years’ clinical nursing experience appropriate for area of specialty required.
Must demonstrate keen mental faculties/assessment and decision making abilities.
Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
Must demonstrate strong written and verbal communication skills.
Must possess emotional stability conducive to dealing with high stress levels.
Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.
Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Must possess superior customer service skills and professional etiquette.
Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Job may require traveling throughout the SRHS service area, using his/her own transportation.