Quality Manager

Universal Beauty Products•Glendale Heights, IL

18d

About The Position

The Quality Manager , will lead a dedicated multishift Quality department and play a key role in ensuring our personal care products meet the highest standards of safety, quality, and regulatory compliance. We are looking for a proactive, collaborative leader who excels at developing talent, solving problems and strengthening quality systems in a fast-moving manufacturing environment.

Requirements

At least 5 years of experience in Quality Management
Continuous improvement mindset, with strong decision-making ability
Effective communicator with ability to collaborate cross functionally
Must have previous manufacturing industry experience (preferably in the Beauty Industry)
Strong working knowledge of current Good Manufacturing Practices (cGMPs)
Adaptable and flexible in a fast-paced environment with changing priorities

Responsibilities

Lead the Quality department across two shifts, driving team development, building bench strength, and reinforcing a culture of accountability, continuous improvement and high operational standards.
Interacts with customers and internally with UBP production, supply chain, marketing and the R&D groups.
Create, revise and manage cGMP procedures and supporting documents and carry out additional duties as needed to uphold quality and regulatory standards.
Exercise authority to accept, reject or quarantine raw materials and finished products in accordance with quality standards.
Handles customer complaints, nonconformance and corrective actions.
Ensure that actions and reports generated conform to regulations/requirements.
Plan, schedule, conduct internal audits, analytical methods and validation as well as raw materials suppliers and contractor manufacturers.
Coordinates FDA, EPA and third-party certification activities and responds to customer audits and inquiries to ensure compliance and transparency.
Works with Customer Service, R&D, and Operation teams to resolve and assist with customer/consumer complaints, internal concerns and new product development and processing.
Partners with the Operations team to communicate quality concerns and drive continuous improvement initiatives.
Supports the R&D department in multiple aspects: Vendor qualifications, raw material testing, etc.
Other duties as required by management.