Quality Manager

Intervala,LLC-posted 5 days ago

Full-time • Manager

Mount Pleasant Township, PA

251-500 employees

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Intervala is a full-service electronics manufacturing services (EMS) provider, delivering high-quality, complex printed circuit board assemblies, cable and harness assemblies, and electromechanical systems. We partner with customers in diverse industries—including industrial, medical, transportation, and defense—to bring innovative products to life. At Intervala, we combine advanced technology, engineering expertise, and a collaborative culture to ensure reliability, flexibility, and exceptional customer service. Plan, direct, and lead the Quality organization to ensure products are manufactured and tested to applicable quality standards. Own the effectiveness of quality performance, people leadership, and continuous improvement initiatives in support of Operations and business objectives.

Lead the Quality organization to ensure product quality meets customer, regulatory, and business expectations
Own the effectiveness of the Quality Management System (QMS) and continuous improvement of quality performance
Drive continuous improvement of product integrity by leading the use of CAPA, data analysis, Statistical Process Control, and Six Sigma methodologies while developing and maintaining Quality Control systems that support ISO certification compliance.
Establish quality objectives and priorities aligned with operational and strategic goals
Lead the organization in defect prevention strategies and systemic quality improvements
Serve as the CSI Quality lead and ensure quality requirements are integrated into new and existing programs
Manage the Incoming Inspection Team and provide inspection support when required
Oversee inspection processes, including inspection coding and first article inspection planning
Own and manage the ESD and calibration programs, ensuring compliance and operational effectiveness
Lead cross-functional Root Cause Analysis (RCA) efforts and approve corrective action strategies
Own Material Review Board (MRB) decision-making and ensure timely, risk-based dispositions
Ensure RMA and RMD trends are addressed through systemic corrective and preventive actions
Ensure organization-wide compliance with IPC-A-610, IPC/WHMA-A-620, and J-STD-001 standards
Own the effectiveness of IPC and J-STD training programs and certification compliance
Analyze and own quality metrics and performance trends to drive improvement initiatives
Allocate resources and set priorities to meet quality performance targets
Promote individual responsibility for product excellence while fostering a positive work environment and setting the standard for effective interdepartmental collaboration
Provide leadership, coaching, and development for direct reports
Participate in recruiting, performance management, promotions, and compensation decisions
Provide quality leadership input into strategic planning and operational decision-making
Communicate quality risks, trends, and performance to senior leadership
Ensure adherence to company policies and General Requirements of Team Members

Expert knowledge of quality management principles including SPC, TQM, Lean Manufacturing, ISO, and IPC standards
Demonstrated ability to lead quality improvement initiatives and influence cross-functional teams
Strong analytical and decision-making skills with the ability to interpret complex data sets
In-depth knowledge of manufacturing and assembly processes
Strong leadership and people development capabilities
Ability to evaluate risk, set priorities, and make sound quality decisions
Strong communication skills with the ability to engage customers and senior leadership
Ability to drive change in a fast-paced manufacturing environment
Abilities listed in General Requirements of Team Members
Bachelor’s degree in engineering or related technical field with Electrical, Mechanical, or EET preferred.
Minimum 5 years progressive quality experience, including 3 years in a leadership role
Experience leading quality teams in an ISO certified manufacturing environment
Demonstrated ownership of quality performance and continuous improvement initiatives

Competitive pay and great benefits— including medical, dental, vision, 401(k), and paid time off
Be part of a company that’s growing, changing, and full of new opportunities
A supportive, team-focused culture where your ideas matter
Meaningful work that impacts industries making a difference in the world

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