Quality Manager

Republic National IndMarshall, TX
Onsite

About The Position

Reporting to the VP of Operation for REI, the Quality Manager leads the facility’s commitment to excellence by overseeing all inspection processes and quality assurance protocols within a high-volume cabinetry environment. This role is a floor-intensive leadership position responsible for ensuring that all products meet rigorous safety, quality, delivery, and cost (SQDC) standards before reaching the customer. The Quality Manager serves as the primary authority on material standards, finish consistency, and structural integrity, working directly with production teams to identify root causes of defects and implement corrective actions. By maintaining a constant presence on the manufacturing floor, conducting in-process audits, and mentoring staff on standardized quality work instructions, the Quality Manager ensures consistent material flow and protects the brand’s reputation for superior craftsmanship and on-time order fulfillment.

Requirements

  • Bachelor’s degree in quality, engineering, or a related field, with a minimum of 5 years of experience in Quality Management within a manufacturing environment.
  • 5+ years of experience supervising and developing teams. Must be a strong, floor-visible leader capable of influencing production staff and driving culture change regarding quality standards.
  • Proven manufacturing background (multi-site experience a plus) with a deep understanding of woodworking processes, material characteristics, and finishing standards.
  • Mastery of standard quality tools, including FMEA (Failure Modes Effect Analysis), SPC (Statistical Process Control), and Root Cause Analysis, to proactively identify and resolve production bottlenecks.
  • Advanced skills in investigative root cause analysis and the ability to implement effective Corrective and Preventive Actions (CAPA).
  • Ability to operate effectively in a fast-paced, high-volume environment, executing at both a detailed "hands-on" inspection level and a high-level strategic level.
  • Exceptional verbal and written communication skills must be able to convey technical quality data clearly in reports, meetings, and directly to floor personnel in a loud shop environment.
  • Results-oriented mindset with the ability to translate quality visions into actionable floor-level plans and hit aggressive goals for reducing scrap and rework.
  • Ability to read complex blueprints/CAD drawings and operate precision inspection equipment (calipers, moisture meters, etc.).

Nice To Haves

  • Proven manufacturing background (multi-site experience a plus) with a deep understanding of woodworking processes, material characteristics, and finishing standards.

Responsibilities

  • Spend the majority of shift on the manufacturing floor supervising inspectors and technicians, providing real-time guidance and feedback to production teams.
  • Evaluate and pass/reject final products and sub-assemblies based on rigorous quality standards, specifically focusing on wood grain matching, finish consistency, and joint integrity.
  • Lead the Corrective and Preventive Action (CAPA) program; perform deep-dive root cause analysis on production defects to prevent recurrence.
  • Audit internal production processes and equipment calibration to ensure all cabinetry components meet dimensional and structural specifications.
  • Utilize precision inspection and testing equipment (calipers, micrometers, moisture meters, and pin gauges) to verify material and build accuracy.
  • Oversee the creation and maintenance of all quality-related documentation, including NCMRs (Non-Conforming Material Reports), deviations, and change requests.
  • Identify and collect data to measure the "Cost of Quality" (scrap, rework, and returns) and present summarized trends to upper management.
  • Interface with Engineering, Production, and Shipping to resolve "day-to-day" quality bottlenecks and ensure smooth material flow.
  • Develop and execute QA training programs across the plant, coach staff to recognize defects at all stages of the manufacturing and packing process.
  • Contribute to the continuous improvement and maintenance of the QMS, ensuring all systems of record are accurate and fully utilized.
  • Gather product feedback from customers and collaborate with Purchasing to audit raw material/hardware quality from vendors.
  • Support and enforce the company quality policy while modeling unwavering commitment to floor safety and PPE standards.
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