Quality Manager (Per Diem)

Richmond University Medical Center•New York, NY

25d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) Collaborates with other departments to ensure compliance with regulatory requirements, implementing QI processes, analyzing data to identify areas for improvement and investigating major incidents to improve patient outcomes Responsible for utilizing EMR to improve quality processes and outcomes for the HQI demonstration project, TJC, CMS Core Measures , Value-Based Purchasing and Partnership for Patients Support ambulatory care PI program Participate in patient satisfaction program and facilitate resolution of complaints and concerns, including written responses as needed\ Undertake quality improvement initiatives, audits, risk reduction initiatives in support of Annual Quality, Risk and Safety Plan Integrate themselves in Pay-for-Performance initiatives including Q-Hip, United Health Care, Fidelis and others as needed Coordinate with case managers, physicians, nurses, social workers and other health team members to expedite medically appropriate cost-effective care, reduce denials and manage LOS Work to ensure that QI and innovation work remains focused on patient-centeredness, staff vitality, process efficiency and waste reduction, and safe and reliable patient care Will assure application of a tracking methid to monitor progress towards goals by collecting accurate, timely data to display the quality, cost and service outcomes Able to manage adverse patient situations and conflict resolution in all situations If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our Mission We the staff of Human Resources are proud to share a long-standing tradition of excellence at Richmond University Medical Center. We uphold the mission by providing premier quality patient care through a full spectrum of emergent, acute, primary, behavioral health and educational services, and value the pride and integrity that motivate us to always be more, and always be better. We are committed to our mission and values because WE CARE! We are Welcoming, Energized, Compassionate, Advocates, Respectful and Excellent in our interaction with our patients, families, visitors and co-workers. WE CARE W We are welcoming and gracious toward each other, and toward all who come to receive our services. E Personnel are energized for quality, creativity, commitment and teamwork. C Compassion is the way we share deep concern and care toward each person. A Advocacy is our activity that promotes the rights and responsibilities of patients, families, and staff, in the hospital setting and in the community. R We show respect by recognizing the basic dignity of every person in all our interactions and in the formulation of policies and procedures. E Excellence is our way of demonstrating that we can always be more and always be better.

Responsibilities

Collaborates with other departments to ensure compliance with regulatory requirements
Implementing QI processes
Analyzing data to identify areas for improvement
Investigating major incidents to improve patient outcomes
Responsible for utilizing EMR to improve quality processes and outcomes for the HQI demonstration project, TJC, CMS Core Measures , Value-Based Purchasing and Partnership for Patients
Support ambulatory care PI program
Participate in patient satisfaction program and facilitate resolution of complaints and concerns, including written responses as needed
Undertake quality improvement initiatives, audits, risk reduction initiatives in support of Annual Quality, Risk and Safety Plan
Integrate themselves in Pay-for-Performance initiatives including Q-Hip, United Health Care, Fidelis and others as needed
Coordinate with case managers, physicians, nurses, social workers and other health team members to expedite medically appropriate cost-effective care, reduce denials and manage LOS
Work to ensure that QI and innovation work remains focused on patient-centeredness, staff vitality, process efficiency and waste reduction, and safe and reliable patient care
Will assure application of a tracking methid to monitor progress towards goals by collecting accurate, timely data to display the quality, cost and service outcomes
Able to manage adverse patient situations and conflict resolution in all situations