Quality Manager

Kimberly-Clark CorporationNeenah, WI
52dHybrid

About The Position

You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. The Quality Manager is a key leadership position within a manufacturing facility with accountability to establish and maintain a robust Quality Management System (QMS) compliant with FDA Class 1 and Class 1 Exempt Medical Device requirements and consistently capable of shipping product conforming to the Finished Product Specification (FPS) and other regulatory and customer requirements. This role is key in building talent and quality system capabilities throughout the manufacturing facility aligned with K-C core values of putting quality into everything we do. The plant quality manager drives the culture of quality across the entire site in alignment with the strategic quality plan and supporting the business objectives. Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands-and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you. At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform - so there's your open door of opportunity. It's all here for you at Kimberly-Clark. Led by Purpose. Driven by You. You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.â The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Requirements

  • Bachelor's degree in a relevant scientific discipline and typically 7+ years experience in targeted area. Extensive experience in a Manufacturing and relevant Quality role.
  • Demonstrated people management experience.
  • Working knowledge and experience with products requiring compliance to FDA medical device regulations.
  • Experience as a Quality Management Representative in 3rd party and/ or Regulatory audits; Background in managing Medical Device Quality Management Systems, leadership skills in building quality talent throughout a manufacturing facility and have a strong track record of meeting business objectives as a key business partner.
  • Travel up to 10% of the work time primarily to Neenah staff site locations.

Nice To Haves

  • A recognized quality management qualification is desirable such as ASQ Certified Quality Engineer / Manager of Quality Organizational Excellence / Auditor

Responsibilities

  • Develops and deploys the facility quality plan ensuring alignment with the K-C North America Strategic Quality Plan and Supply Chain Strategic Business Plan.
  • Ensures adequate resources are available and trained to implement the facility quality plan and required day-to-day activities; Engage with and influence the facility management team and other stakeholders such as product development, logistics and suppliers to maintain a focused quality culture within the facility.
  • Establishes and maintains the facility QMS, ensuring it is capable of consistently meeting FDA Medical Device requirements for Class 1 and Class 1 Exempt products and other customer requirements.
  • Serves as the Quality Management Representative for 3rd party and regulatory audits.
  • Leads the Quality Management Review process for the facility and responsible for ensuring actions are assigned and complete.
  • Leads the CAPA review board for the facility ensuring all employees associated with CAPA action items have the capabilities and resources to complete their assignments.
  • Ensures incoming materials meet raw material specifications with the authority to reject nonconforming raw materials. Communicates material issues and partners with suppliers to improve performance through the SCAR (Supplier Corrective Action Request) process as appropriate.
  • Ensures the facility process validation system is executed appropriately and maintains compliance to medical device expectations and master validation plans.
  • Ensures finished product shipped from the facility conforms to the Finished Product Specification (FPS) and is documented in a device history record. Has authority to hold non-conforming or potentially non-conforming product. Accountable to manage non-conforming product through the nonconforming material escalation procedures.
  • Ensures the on-line asset test equipment and product test laboratory equipment is calibrated and all personnel performing product testing or inspection are qualified; Ensures internal audit plans are developed and deployed and builds capability for lead auditors across the site to conduct internal audits; Ensures that processes are delivering on their intended outputs by selection and review of critical quality KPIs and run to target methodologies.

Benefits

  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
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