Quality Manager

RTX•Jacksonville, FL

1d•Onsite

About The Position

Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. We are seeking an experienced Quality Manager to oversee quality performance and drive continuous improvement across our operations. In this role, you will lead a team of technicians and engineers, collaborate with cross-functional partners, and ensure products and processes meet rigorous industry and regulatory standards. You will resolve complex quality issues through root-cause analysis, support audits and compliance initiatives, and drive reductions in Cost of Poor Quality (COPQ). The ideal candidate brings strong leadership experience, a STEM background, and expertise in aerospace or equivalent quality standards such as AS9100, AS9102, or ISO-9001. Position is onsite at Blount Island in Jacksonville, FL. The submarine and surface ships within this video highlight the products we have designed and now build in Jacksonville. https://www.collinsaerospace.com/what-we-do/industries/military-and-defense/submarines-and-surface-ships

Requirements

U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
Experience managing a team of technical staff and experience working in a cross-functional team environment.
Experience identifying root cause and initiating / implementing effective short-term and long-term corrective actions.
Experience with commercial and/or aerospace / defense regulations and/or standards of a commercial equivalent with any of the following: - AS9100, AS9102, ISO-9000, ISO-9001, AS9145.
Experience making decisions with minimal supervision, goal setting, delegation, coaching, and motivating, communication skills that exhibit presence and influence; experience building and maintaining relationships with customers or partners (both internal and external).
Experience with driving quality processes and/or continuous improvement

Nice To Haves

Manage multiple competing priorities simultaneously.
Experience communicating with Internal and External customers
Experience with manual layup of composites.
Experience in Low Volume, High Complexity production environments.
Working knowledge of Geometric Dimensioning and Tolerancing
Familiar with the ultrasonic testing.

Responsibilities

Supervises execution of plans, guidelines, policies, and processes, to ensure the achievement of quality targets.
Collaborate with cross-functional teams to address quality issues to ensure quality standards are integrated into all processes and products; develop and deliver training programs to enhance the quality skills and knowledge of employees across the organization.
Communicate effectively with internal and external stakeholders, including executive leadership, to provide updates on issues and improvement initiatives.
Ensure timely resolution of quality-related issues through innovative problem-solving and effective action planning; support internal and external audits, address findings, and ensure corrective actions are effectively implemented.
Foster a culture of quality and continuous improvement within the team and across the organization; monitor and analyze quality performance metrics, identify trends, root causes of defects, areas of improvement, and implement corrective and preventive actions.
Drives elements of organization projects and processes to ensure overall quality is continuously improving.
Provides oversight for quality improvement processes to ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.
Reviews production processes and analyses, ensuring quality standards are met and making recommendations for quality improvement.
Understand customer needs and requirements to develop effective quality control processes.
Ensure adherence to health and safety guidelines as well as legal obligations.
Supervise Technicians and Engineers, including providing guidance and feedback.

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages are pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!