Quality Manager

Spartronics Plaistow Inc • Plaistow, NH

just now • Onsite

About The Position

At Spartronics, every product we build has a purpose — and lives depend on the quality behind it.
As a leading Electronic Manufacturing Services (EMS) provider, we partner with top innovators in the medical device, life sciences, aerospace, defense, and industrial markets to deliver electronics that perform flawlessly when it matters most. Our mission is simple but powerful: to be the preferred provider of fail-safe electronic solutions that save lives and protect what matters most.

As a Quality Manager in Plaistow, NH, you’ll play a critical role in advancing that mission by ensuring the quality, compliance, and reliability of the products we produce. You’ll apply your technical expertise and problem-solving skills to maintain the highest standards of excellence — from product design and validation to continuous process improvement. Your leadership and insight help ensure that every product we deliver supports patient safety and improves lives around the world.

As a Quality Manager at Spartronics, you'll play a pivotal role in the development and implementation of Quality Procedures in compliance with AS9100/ISO 9001:2015.

Requirements

• Proven ability to deliver continuous improvement in quality, delivery, and cost (QDC) in manufacturing engineering process improvement projects.
• Relevant Quality experience gained within an Aerospace Engineering or Manufacturing Environment, and proven knowledge of Quality processes.
• Excellent written and verbal communication skills with a strong customer focus.
• Experience with CAPA (Corrective and Preventive Action) systems.
• Strong influencer with the ability to drive a step change in approach to quality assurance.
• Ability to build strong relationships with both internal stakeholders and external customers.
• Must have working knowledge of AS9100 procedural documentation requirements and AS9102 First Article Inspection requirements to ensure adherence to contract-specific quality clauses, first article inspection (FAI) requirements (AS9102), and material traceability.
• Bachelor's Degree in Engineering or equivalent, strongly preferred or related field with progressive experience in manufacturing or other job related experience deemed acceptable by the hiring team.
• Have a successful track record in building and supporting cross functional teams with Operations and Program Management.
• Ability to thrive in a high-paced, ever-changing manufacturing environment with a proactive and solutions-oriented mindset.
• Experience in electronics manufacturing, contract manufacturing, or a similar environment.
• Minimum of 5-7 years of Quality Management experience.
• Excellent analytical skills using Six Sigma and Lean Principles.
• Proven leadership skills.
• Ability to function effectively in a team environment.
• Previous departmental management experience managing an engineering group with demonstrated ability to manage multiple projects simultaneously using formal project planning techniques.
• Due to ITAR regulations, you must be a US Citizen, Permanent Resident, or Green Card Holder. We can not sponsor Visas.

Responsibilities

• Maintain our Quality Management System Documentation to ensure compliance to AS9100D/ISO 9001:2015 requirements.
• Own our Quality Management Systems (QMS) and drive all operations in parallel with standards and practices conducive to a successfully run QMS.
• Lead all QMS activities, Internal audits, External audits, Management Review.
• Manage our Shelf Life, Calibration, and Layered Process Audit Programs.
• Lead root cause analysis and implement corrective and preventive actions (CAPA) for defects and customer complaints.
• Support flow-down of defense-specific requirements (e.g., ITAR, counterfeit parts prevention, special process control, PPAPs) through supplier documentation and quality plans.
• Drive all daily activities to ensure consistent development of new programs moving into manufacturing.
• Plan and direct research to recommend improvement or expansion of systems and/or operations.
• Establish and maintain satisfactory customer and public relations, through direct or delegated contacts with representative individuals and groups.
• Lead plant in error-proofing and detection improvement initiatives.
• Lead plant in APQP plan development, review, and sustainment.
• Coach plant teams in effective customer complaint, problem solving, and verification activities.
• Ensure that quality engineering effectively interprets and flows down customer contractual quality requirements to programs, engineering, supply chain, manufacturing, and inspection.
• Must interface successfully with vendors, external and internal customers by discussing quality specifications and actions taken to prevent or correct problems with products produced and post-delivery defects.
• Oversee and ensure the success of quality engineers who review engineering and manufacturing information, specifications and bills of materials; production, tool and test equipment drawings; production and tool plans; operations and routing sheets: production, storage and shipping methods to assure that products meet customers’ requirements with minimum variation and ease of inspection.
• Ensure generation of quality metrics & trend charts and other reports, which indicate the quality of the items produced. Analyze these reports to determine correct trends.
• Lead and manage teams that perform investigations to determine the root cause for product and process non-conformances.
• Ensure that quality engineering initiates along with inspection and test methods/procedures comply with all quality and regulatory requirements.
• Assist in cost reduction through efficient planning, early detection of production errors and utilization of inspection techniques.
• Support Lean implementation in the facility
• Carry out leadership/management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Support on-going operations as needed.

Benefits

• Full range of medical, dental, and vision benefits.
• Flexible Savings Accounts for Medical, Dependent Care, and Limited Purpose (dental and vision only)
• PTO and Holiday Pay
• Company-paid life insurance and disability at 1 times your annual salary at no cost to you, with options to increase coverage amounts
• 401k with a company match of 50% to every dollar up to 6%
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance optional plans
• Employee Assistance Program
• Tuition Reimbursement
• Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees