Quality Manager

Penske Vehicle Services•Troy, MI

10d

About The Position

The Quality Manager is responsible to implement, maintain and improve incoming and outgoing quality levels of OEM vehicles flowing through the Plant. The position requires leading and managing respective team members ensuring high performance resulting in quality and delivery cost expectations. The position also requires the exercise of discretion and independent judgment with respect to matters of significance to our Client base.

Requirements

Bachelors degree preferred; some college coursework in related field (marketing, business, etc.) required
Prior automotive experience preferred, specifically in a Quality leadership role
Safety oriented
Requires the following skills: Excellent communication, both oral and written. Must be able to communicate effectively via telephone, email and written means
Ability to identify, train and lead high performance teams to successful outcomes
Excellent customer service skills
Must be able to multi-task while ensuring follow up and follow through on required tasks
High degree of organization and ability to work effectively in a fast paced environment
Intermediate or higher skills with computer applications (Microsoft Word, Outlook, Excel, etc.)
Lifting requirements: up to 75 lbs.
Requires minor to moderate level of physical activity

Responsibilities

Exercises overall responsibility for control of quality of incoming and outgoing work product
Collect, analyze, and report on quality metrics
Recommend process improvements based on metrics
Frequent, regular interface with visiting Clients
Responsible to monitor and maintain projects within budget
Support quoting services encompassing all aspects of Client projects
Process proposals, product placement and transportation coordination
Responsible for leading and managing respective team members ensuring high performance and technical competency, resulting in quality and delivery cost expectations
Document and improve quality procedures and processes
Continually look for new business opportunities