Under direction of the VP of Operational Excellence and Director of Quality, the Quality Manager is responsible for assisting the Director of Quality with maintaining and improving our Quality program to ensure compliance with all elements of the Quality Management System (QMS) and industry standards, including ISO 9001 and any other compliance requirements to maintain customer satisfaction. They are also responsible for assisting the Director of Quality with assuring quality products and processes by establishing and enforcing quality standards. The duties shall include but not be limited to the following: Directing activities of assigned Quality Engineers, Quality technicians, inspectors, and auditors. Quality Manager is empowered to stop production if critical requirements are not met. Work with engineering to develop inspection and sampling techniques, as well as quality control plans. Verify products to meet specifications and customer requirements, as well as ensuring adherence to specifications, standards, and customer requirements. Develop and implement methods to inspect, test, and evaluate products. Establish clear procedures for product inspections, tests, and sampling. Work with Manufacturing to define quality checkpoints throughout the process to ensure implementation of Quality at the source. Responsible for conducting internal and external audits. Quality System Administration- Ensuring organizational compliance and implementation of the following (but not limited to): NCR’s & MRB activity, including control and disposition of Non-Conforming Material Customer complaint investigation and follow-ups. Corrective actions and risk management Root Cause analysis & problem-solving techniques Will be required to interface with both customers and suppliers worldwide. Generates SOPs, Standard Work, ECRs, and other necessary documentation to comply with the Quality Management System. Collaborate with management and front-line staff to achieve quality results through implementation of Quality at the source. Proactively identify any areas where improvements can be made in product and process quality from monitoring and analyzing quality metrics.
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Job Type
Full-time
Career Level
Manager