Quality Manager

Ocean Beach Hospital and Medical Clinics • Ilwaco, WA

15d

About The Position

We are seeking an experienced, full-time Quality Manager to lead and advance our quality and safety program! In this role, you will partner with leaders across the district to ensure our processes, practices, and patient outcomes reflect excellence in every way. You'll be at the heart of our mission-helping to create a culture of safety, reliability, and patient-centered care. The Quality Manager provides operational and strategic leadership to support Ocean Beach Hospital and Medical Clinics mission of delivering healthcare the community can trust. The Quality Manager works collaboratively with the management team, providers, nursing, pharmacy, and clinics to develop and implement a best-in-class hospital's quality and safety program. Why should you choose us? Excellent medical, dental, and vision insurance. Robust PTO. 9 paid holidays. 8 volunteer hours per year. Short term disability. Retirement plans with a 5% employer match after one year. Excellent EAP provider. And more! What You'll Do Coordinate and oversee hospital Quality Improvement Plan development, review, revision, and implementation. Coordinate and integrate QI plans and processes for individual departments. Ability to build and motivate teams with demonstrated leadership and facilitation skills. Teaches quality and patient safety concepts to employees. Coordinate the process of monitoring, measuring, and assessment of patient care and support of systems to achieve high quality, safe, cost-effective healthcare services. Reviews/analyzes Patient Engagement data and works with Managers to develop action plan to improve outcomes. Chairs the monthly Quality Committee and creates an executive summary for the Board of Commissioners. Collaborate and coordinate with departmental leaders on all patient safety issues. Facilitates, develops, and implements special projects as assigned by the CNO. Promotes a culture of safety, high-reliability, patient and staff engagement, and performance excellence. What We're Looking For Required: Bachelor's degree in nursing, healthcare administration, or similar field with strong analytical skills Current applicable licensure At least 5 years' experience in quality management, project management, process improvement, and Lean methodology Advanced computer skills, including Microsoft Office, Epic, and software administration Excellent written and verbal communication skills Preferred: Master's degree in nursing, healthcare administration, or similar field Certified Professional in Healthcare Quality (CPHQ) Strong research background and familiarity with compliance monitoring Why You'll Love Working Here Be part of a collaborative, mission-driven team that values your voice Work in a supportive environment where innovation and excellence are encouraged Enjoy the unique work-life balance of living on the beautiful Pacific Northwest coast If you are ready to make a meaningful impact in healthcare quality and safety, we'd love to hear from you. Apply today and join us in shaping the future of patient care at Ocean Beach Health! For more information, please contact Human Resources at [email protected]. All final candidates must successfully complete a background check and pre-employment drug screening, including THC testing. Ocean Beach Health is an Equal Employment Opportunity employer.

Requirements

• Bachelor's degree in nursing, healthcare administration, or similar field with strong analytical skills
• Current applicable licensure
• At least 5 years' experience in quality management, project management, process improvement, and Lean methodology
• Advanced computer skills, including Microsoft Office, Epic, and software administration
• Excellent written and verbal communication skills

Nice To Haves

• Master's degree in nursing, healthcare administration, or similar field
• Certified Professional in Healthcare Quality (CPHQ)
• Strong research background and familiarity with compliance monitoring

Responsibilities

• Coordinate and oversee hospital Quality Improvement Plan development, review, revision, and implementation.
• Coordinate and integrate QI plans and processes for individual departments.
• Ability to build and motivate teams with demonstrated leadership and facilitation skills.
• Teaches quality and patient safety concepts to employees.
• Coordinate the process of monitoring, measuring, and assessment of patient care and support of systems to achieve high quality, safe, cost-effective healthcare services.
• Reviews/analyzes Patient Engagement data and works with Managers to develop action plan to improve outcomes.
• Chairs the monthly Quality Committee and creates an executive summary for the Board of Commissioners.
• Collaborate and coordinate with departmental leaders on all patient safety issues.
• Facilitates, develops, and implements special projects as assigned by the CNO.
• Promotes a culture of safety, high-reliability, patient and staff engagement, and performance excellence.

Benefits

• Excellent medical, dental, and vision insurance
• Robust PTO
• 9 paid holidays
• 8 volunteer hours per year
• Short term disability
• Retirement plans with a 5% employer match after one year
• Excellent EAP provider

What This Job Offers

• Job Type: Full-time
• Career Level: Manager