Quality Manager

LJT Wisconsin LLC•De Pere, WI

About The Position

Summary/Objective: Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards by performing the following duties personally or through subordinate supervisors. Essential Functions: The list of duties and responsibilities are not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Develops and analyzes statistical data and product specifications to determine present standard and establish proposed quality and reliability expectancy of finished product. Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs. Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products. Plans, promotes, and organizes training activities related to product quality and reliability. Investigates and adjusts customer complaints regarding quality. Analyzes, evaluates, and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends, and design and development of new products for consideration by other members of management team. Suggests and debates alternative methods and procedures involving problems and meeting changing market opportunities. Cooperates with other top management personnel in formulating and establishing company policies, operating procedures, and goals. Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements, and operations procedures within program. Reviews technical problems and procedures of department and recommends solutions to problems or changes in procedures. Visits and consults with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards.

Requirements

Experience with office computer software required, including demonstrated experience with Microsoft Office Suite software packages such as: Outlook, Word, and Excel
Effective analytical skills
Effective verbal and written communication
Effective interpersonal and customer service skills
Effective organizational and prioritization skills
Ability to be detail-oriented
Ability to operate a variety of standard business machines such as: computer, keyboard, calculator, fax, and photocopier
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Develops and analyzes statistical data and product specifications to determine present standard and establish proposed quality and reliability expectancy of finished product.
Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Plans, promotes, and organizes training activities related to product quality and reliability.
Investigates and adjusts customer complaints regarding quality.
Analyzes, evaluates, and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends, and design and development of new products for consideration by other members of management team.
Suggests and debates alternative methods and procedures involving problems and meeting changing market opportunities.
Cooperates with other top management personnel in formulating and establishing company policies, operating procedures, and goals.
Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements, and operations procedures within program.
Reviews technical problems and procedures of department and recommends solutions to problems or changes in procedures.
Visits and consults with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards.