Quality Manager

Fortune Brands • City of Industry, CA

15d • $140,000 - $170,000 • Onsite

About The Position

The Quality Manager is responsible for leading all aspects of quality assurance and quality management at the EMTEK manufacturing facility. This role ensures products meet customer, regulatory, and internal quality standards while driving a proactive, prevention‑based quality culture across a high‑mix, low‑volume manufacturing environment. The Quality Manager partners closely with Operations, Engineering, Supply Chain, and EHSS to improve product quality working towards defects and returns optimization, and support continuous improvement initiatives aligned with EMTEK and Fortune Brands business objectives.
Position Location: This role requires onsite presence Monday-Friday at our manufacturing facility in City of Industry, CA.

Requirements

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field (or equivalent experience).
• 5+ years of progressive quality leadership experience in a manufacturing environment.
• Experience in high‑mix, low‑volume manufacturing strongly preferred.
• Strong working knowledge of quality systems, inspection methods, and structured problem‑solving.
• Proven ability to lead cross‑functional teams and influence without authority.
• Strong analytical, communication, and leadership skills.

Nice To Haves

• Experience in consumer products, hardware, mechanical assembly
• Familiarity with MES, ERP, and data‑driven quality systems.
• Lean, Six Sigma, or similar continuous improvement training or certification.
• Experience working within a multi‑site or matrix corporate manufacturing organization.
• Bi-lingual (English/Spanish)

Responsibilities

• Quality Leadership & Strategy Lead and develop the site Quality organization, setting clear expectations, priorities, and performance goals.
• Establish and maintain a strong quality culture focused on prevention, accountability, and continuous improvement.
• Act as the primary site authority for quality-related decisions impacting product, process, and customer commitments.
• Support site leadership in achieving key quality KPIs, including PPM, scrap, rework, and warranty returns.
• Quality Systems & Compliance Own and maintain the site Quality Management System (QMS), ensuring compliance with Fortune Brands standards and applicable regulatory requirements.
• Drive effective use of corrective and preventive action (CAPA) processes, root cause analysis, and sustain corrective actions.
• Maintain compliance with FBIN Critical Quality Programs Manufacturing & Process Quality Partner with Operations and Manufacturing Engineering to ensure robust process controls across assembly, machining, finishing, and packaging operations.
• Implement and maintain inspection strategies, control plans, and risk‑based quality controls appropriate for a high‑mix environment.
• Support Manufacturing Execution System (MES) utilization for quality data collection, traceability, and defect analysis.
• Lead problem‑solving efforts for internal defects, customer complaints, and production escapes.
• Supplier & Incoming Quality Collaborate with Sourcing and Purchasing to manage supplier quality performance.
• Support supplier qualification, performance monitoring, and corrective action activities.
• Ensure effective incoming inspection and material quality processes aligned with risk and supplier performance.
• Customer Quality & Returns Own customer quality issues, including complaint response, warranty claims, and return analysis.
• Lead cross‑functional root cause and corrective action efforts to reduce customer-reported defects and improve product reliability.
• Represent EMTEK quality performance in customer and corporate reviews as required.
• Continuous Improvement Actively support Lean and continuous improvement initiatives focused on quality, cost, and delivery.
• Use data‑driven analysis to identify trends, prioritize improvement opportunities, and measure results.
• Coach teams on structured problem‑solving methodologies (e.g., 8D, A3, DMAIC).
• People Development Recruit, develop, and retain a high‑performing Quality team.
• Provide coaching, training, and performance feedback to build technical capability and leadership depth.
• Ensure quality training is embedded across the organization for operators, leads, and supervisors.

Benefits

• In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
• At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.
• This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more.
• We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees