Quality Manager

General Motors•Bedford, IN

10d•Onsite

About The Position

The Role: At Bedford GPS, the Quality Manager plays a critical role in ensuring our products meet the highest regulatory and customer standards while driving long-term strategic vision for quality excellence. In this position, you will lead a small team dedicated to auditing and strengthening our technical processes, ensuring we not only maintain compliance but proactively shape the future of our quality systems. This role requires strong initiative, sound decision-making, and the ability to multitask, plan, and organize effectively. This position is a Staff level role where you will be a key part of the leadership team responsible for delivering scorecard results in GM’s Performance Driven Culture. You will work closely with cross-functional partners, fostering collaboration and aligning quality strategies across the entire plant. Bedford GPS is a dynamic organization powered by a skilled and passionate workforce committed to excellence in everything we do. With strong operational momentum and an engaged team, the site is well positioned for a bright future and continued growth opportunities. What You’ll Do: Manage the Quality team at Bedford GPS, fostering collaboration, inclusion, and shared accountability. Lead efforts to transform the culture within Quality, promoting teamwork, engagement, transparency, and a continuous improvement mindset. Partner with Production, Engineering, and union representatives to address and resolve quality issues. Partner with Union to effectively resolve workforce issues. Serve as the process owner for Export & GCA (Global Customer Audit), ensuring customer expectations are met and exceeded. Lead and represent the plant through all external audits, ensuring a high level of customer confidence. Maintain scorecard compliance and ensure timely, accurate communication of results. Champion BPD activities, BIQ IV meetings, and cross functional problem-solving processes. Strong cost council champion with a track record of identifying and implementing cost reduction and efficiency opportunities. Implement Continuous Improvement (CIP) workshops focused on enhancing Quality and Cost performance. Manage spill tracking and document retention processes to support robust problem solving and recurrence prevention. Develop and strengthen a broad bench of talent within the Quality function to support future business needs. Provide Planning and Business Manager coverage for the Quality organization, anticipating long-term needs. Maintain strong knowledge of ISO standards and government regulatory requirements to ensure proactive compliance. Maintain safety standards through regular audits, observations, and thorough incident investigations. Manage departmental budgets and lead efficiency improvement initiatives.

Requirements

Bachelor’s degree in Manufacturing, Engineering, or equivalent experience
7+ years of high-volume manufacturing experience; GPS and/or machining experience preferred
Launch experience desired
5+ years of leadership or supervisory experience in a manufacturing environment
Extensive knowledge of quality management systems within a manufacturing environment
Strong understanding of quality control procedures, manufacturing processes, and management systems related to production operations.
High-level problem-solving skills (RedX Master preferred, OpEx, Six Sigma) and strong interpersonal skills to work effectively with cross functional partners
Technical proficiency with Microsoft Office and SharePoint
Knowledge of Continuous Improvement Processes (CIP)

Nice To Haves

Experience leading quality operations in a high‑volume engine plant (e.g., GM Spring Hill, GM Toledo, GM Romulus)
Proven track record of increasing employee engagement and strengthening team capability.
Multi-plant experience is strongly preferred.
Strong understanding of GPS, GMS, and BIQ systems, with the ability to leverage these tools to improve quality and operational performance.
Demonstrated success leading GMS Calibration activities.
Proven ability to build and sustain strong relationships with internal customers (plants) and cross functional partners.

Responsibilities

Manage the Quality team at Bedford GPS, fostering collaboration, inclusion, and shared accountability.
Lead efforts to transform the culture within Quality, promoting teamwork, engagement, transparency, and a continuous improvement mindset.
Partner with Production, Engineering, and union representatives to address and resolve quality issues.
Partner with Union to effectively resolve workforce issues.
Serve as the process owner for Export & GCA (Global Customer Audit), ensuring customer expectations are met and exceeded.
Lead and represent the plant through all external audits, ensuring a high level of customer confidence.
Maintain scorecard compliance and ensure timely, accurate communication of results.
Champion BPD activities, BIQ IV meetings, and cross functional problem-solving processes.
Strong cost council champion with a track record of identifying and implementing cost reduction and efficiency opportunities.
Implement Continuous Improvement (CIP) workshops focused on enhancing Quality and Cost performance.
Manage spill tracking and document retention processes to support robust problem solving and recurrence prevention.
Develop and strengthen a broad bench of talent within the Quality function to support future business needs.
Provide Planning and Business Manager coverage for the Quality organization, anticipating long-term needs.
Maintain strong knowledge of ISO standards and government regulatory requirements to ensure proactive compliance.
Maintain safety standards through regular audits, observations, and thorough incident investigations.
Manage departmental budgets and lead efficiency improvement initiatives.