Quality Manager

Eagle Crusher Company Inc • Bucyrus, OH

3h

About The Position

We are looking for an experienced candidate that is passionate about Quality. Someone that wants to be a part of a growing company.
The Quality Manager – Operations is responsible for developing, implementing, and sustaining a comprehensive quality management system across Burn & Fab, Machining, Weld Setup and Welding, Paint, Sub-Assembly (Electrical and Hydraulics), Final Assembly, Shipping & Receiving, and Purchased Part Quality. This high-potential leader will build processes and procedures, track performance, and drive follow-up with internal and external stakeholders—including operators, welders, painters, machinists, laborers, supervisors, engineering, purchasing, service, and sales—to embed quality at the source and elevate overall operational performance.
· Designs, documents, and implements standardized quality processes and procedures for Burn & Fab, Machining, Weld Setup and Welding, Paint, Sub-Assembly (Electrical/Hydraulics), Final Assembly, Shipping & Receiving, and Purchased Part Quality.
· Establishes and maintains plant-wide QMS artifacts (SOPs, control plans, inspection plans, audit checklists) and ensures adherence through layered process audits and Gemba walks.
· Leads structured problem solving (5-Why, Ishikawa, 8D, DMAIC) to contain issues, verify root cause, implement corrective and preventive actions, and confirm effectiveness.
· Owns internal and external quality performance: reviews service reports, conducts post-mortems on shipped units, manages RMAs/returns, and addresses operator non-conformances.
· Develops and publishes Operations quality dashboards and KPIs (e.g., FPY, defects per unit, scrap/rework, RMA trends, supplier quality), and drives actions with owners and due dates.
· Partners closely with Engineering and Purchasing on drawing/spec issues, supplier corrective actions, and incoming inspection effectiveness; maintains supplier scorecards.
· Trains and coach’s supervisors and operators in standards, defect recognition, documentation discipline, and root-cause methods; builds a culture of quality ownership at the source.
· Leads Continuous Improvement initiatives aligned to safety, quality, and throughput goals; facilitates Kaizen/rapid improvement workshops and process mapping to prevent defects upstream.

Requirements

• Bachelor’s degree in engineering, Operations, Quality, or related field preferred.
• 7+ years progressive manufacturing experience with 3+ years in quality leadership; heavy-fabrication (machining/welding/assembly/paint) strongly preferred.
• Proven mastery of RCCA (8D/DMAIC), control/inspection planning, and audit systems; familiarity with gauges/CMMs/NDT a plus.
• Demonstrated ability to influence operators, skilled trades, supervisors, engineers, executives, suppliers, and customers.
• Strong communication, coaching, conflict-resolution skills; data-driven with dashboard/reporting experience.

Responsibilities

• Designs, documents, and implements standardized quality processes and procedures for Burn & Fab, Machining, Weld Setup and Welding, Paint, Sub-Assembly (Electrical/Hydraulics), Final Assembly, Shipping & Receiving, and Purchased Part Quality.
• Establishes and maintains plant-wide QMS artifacts (SOPs, control plans, inspection plans, audit checklists) and ensures adherence through layered process audits and Gemba walks.
• Leads structured problem solving (5-Why, Ishikawa, 8D, DMAIC) to contain issues, verify root cause, implement corrective and preventive actions, and confirm effectiveness.
• Owns internal and external quality performance: reviews service reports, conducts post-mortems on shipped units, manages RMAs/returns, and addresses operator non-conformances.
• Develops and publishes Operations quality dashboards and KPIs (e.g., FPY, defects per unit, scrap/rework, RMA trends, supplier quality), and drives actions with owners and due dates.
• Partners closely with Engineering and Purchasing on drawing/spec issues, supplier corrective actions, and incoming inspection effectiveness; maintains supplier scorecards.
• Trains and coach’s supervisors and operators in standards, defect recognition, documentation discipline, and root-cause methods; builds a culture of quality ownership at the source.
• Leads Continuous Improvement initiatives aligned to safety, quality, and throughput goals; facilitates Kaizen/rapid improvement workshops and process mapping to prevent defects upstream.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level