Quality Manager

Valmet • Owings Mills, MD

4d

About The Position

Are you a professional looking to expand your career with an industry front runner in the Atlanta, GA region? Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer! Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals. As a Quality Manager you will be responsible for Implementing actions that are required in order to ensure effective handling of quality requirements in customer deliveries and in supply chain, continuous improvement inputs, implementation of the Management System and audit coordination in AS NA and SA operations, including capital, service, supply chain and sales. Main responsibilities: Delivery and customer quality Develop and control supply chain quality Coordination of external and internal audits Continuous improvement, lean and other quality support to personnel Management system and business process implementation support for NA and SA Tasks: Delivery and customer quality Quality support to delivery and sales organizations, working in close cooperation with Operations, Service and sales Support and facilitate project and other RCA’s Customer issue management support and follow-up Product issue support Develop and control supply chain quality Participate in ensuring good quality and efficient delivery capability in supply centers by inspections, nonconformity handling and other means Control supplier manufacturing quality via nonconformity and claim handling, supplier audits and supplier development actions Coordination of external audits (including customer audits) and perform and follow-up internal audits Continuous improvement, lean and other quality support to personnel CI contact – support with CI Event handling Root cause analysis facilitator Quality and Cost of Poor Quality (COPQ) reporting support Management system and business process implementation support Follow-up implementation of relevant business processes Key competencies: Knowledge of ISO 9001 standard Qualified Auditor Good knowledge of Root Cause Analysis (RCA) methods Knowledge of continuous improvement and Lean methodology Knowledge of internal business processes, process development methods and understanding of business processes Knowledge of supplier quality and supplier claim management Good communication skills To be successful in this role you should have: 3-5 years’ experience in quality management and/or quality assurance A suitable master’s or bachelor’s degree in industrial engineering and management, information management, automation engineering or similar, including some quality related courses Experience or formal training in quality, lean and root cause analysis Knowledge of project and service deliveries (power, pulp & paper, marine and/or process industry customer segments) Knowledge of supply chain processes Knowledge of one or more Automation Solutions products (preferably DCS – knowledge of other products such as pulp & paper quality management solutions is an advantage) Good verbal and written communication and training skills Fluent English skills Note: This position will require travel to the Owings Mills, MD location. We offer We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan. Please note that any offer of employment is contingent upon a background check. Additional Information Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online. When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! www.valmet.com/careers http://www.valmet.com Valmet is a global technology leader serving process industries. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2024, Valmet’s net sales totaled approximately EUR 5.4 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.

Requirements

• 3-5 years’ experience in quality management and/or quality assurance
• A suitable master’s or bachelor’s degree in industrial engineering and management, information management, automation engineering or similar, including some quality related courses
• Experience or formal training in quality, lean and root cause analysis
• Knowledge of project and service deliveries (power, pulp & paper, marine and/or process industry customer segments)
• Knowledge of supply chain processes
• Knowledge of one or more Automation Solutions products (preferably DCS – knowledge of other products such as pulp & paper quality management solutions is an advantage)
• Good verbal and written communication and training skills
• Fluent English skills
• Knowledge of ISO 9001 standard
• Qualified Auditor
• Good knowledge of Root Cause Analysis (RCA) methods
• Knowledge of continuous improvement and Lean methodology
• Knowledge of internal business processes, process development methods and understanding of business processes
• Knowledge of supplier quality and supplier claim management
• Good communication skills

Responsibilities

• Delivery and customer quality
• Develop and control supply chain quality
• Coordination of external and internal audits
• Continuous improvement, lean and other quality support to personnel
• Management system and business process implementation support for NA and SA
• Quality support to delivery and sales organizations, working in close cooperation with Operations, Service and sales
• Support and facilitate project and other RCA’s
• Customer issue management support and follow-up
• Product issue support
• Participate in ensuring good quality and efficient delivery capability in supply centers by inspections, nonconformity handling and other means
• Control supplier manufacturing quality via nonconformity and claim handling, supplier audits and supplier development actions
• CI contact – support with CI Event handling
• Root cause analysis facilitator
• Quality and Cost of Poor Quality (COPQ) reporting support
• Follow-up implementation of relevant business processes

Benefits

• challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting
• generous wage and benefits package that includes a company-funded registered pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level