Quality Manager

Gymreapers•Nampa, ID

18h•Onsite

About The Position

Gymreapers is building a world-class performance brand. The Quality Manager owns product quality end-to-end — from raw materials and factory production to inbound inspection and customer experience. This role is responsible for testing, supplier accountability, defect prevention, and continuous quality improvement across all Gymreapers products and sales channels (DTC, Amazon, Wholesale, Retail). The Quality Manager has the authority to approve or reject production, enforce corrective actions, and protect the brand’s reputation at scale. About Gymreapers: At Gymreapers, we make gear with a purpose and focus on material integrity. You get high-quality lifting gear that’s made to outlast cheap look-a-likes. We’re reengineering people’s workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more. With our mantra, "NOTHING IS GIVEN," we embody a relentless pursuit of excellence, innovation, and community-building.

Requirements

5–10+ years experience in Quality Management, QC, or QA within consumer goods, apparel, hardgoods, or performance products
Proven experience holding factories and suppliers accountable
Strong working knowledge of: AQL inspections Factory audits CAPAs Supplier quality systems
Experience working with overseas manufacturing partners (China, Vietnam preferred)
Detail-oriented, data-driven, and comfortable making hard calls
Thrives in fast-growth, founder-led environments

Responsibilities

Own Gymreapers’ quality standards across all SKUs and product categories
Define and maintain product specifications, tolerances, and acceptance criteria
Design and manage product testing programs (durability, performance, stress, materials)
Partner with Product Development to validate materials, constructions, and new designs prior to scale
Approve or reject production based on test results and quality benchmarks
Own quality performance across all domestic and overseas factories
Establish and enforce AQL standards for: Pre-production In-line inspections Final inspections Pre-shipment approvals
Lead supplier quality scorecards tied to defect rates, corrective actions, and consistency
Drive CAPAs (Corrective and Preventive Actions) when quality issues arise
Act as the final authority on shipment release related to quality
Build and maintain inbound inspection processes at Gymreapers warehouses
Define inspection protocols for: Finished goods Packaging Labeling and compliance
Train warehouse teams on quality spot checks and issue escalation
Partner with Ops to reduce freight damage, packaging failures, and inbound defects
Own root-cause analysis for defects, returns, and quality-related complaints
Work cross-functionally with: Amazon Operations Ecommerce Customer Experience
Translate customer feedback and return data into factory-level corrective actions
Protect brand reputation by proactively addressing issues before they impact reviews
Own SOPs for: Inspections Testing Non-conformance handling Supplier approvals
Maintain quality documentation and reporting dashboards
Track and report on key quality metrics to leadership
Prepare the organization for future retail, wholesale, or compliance audits
Act as Gymreapers’ internal authority on quality decisions
Confidently push back on speed or cost when quality is at risk
Build and lead a QC/QA team as volume and complexity scale
Continuously improve quality systems as the brand grows toward $100M+

Benefits

Competitive Pay
Company paid holidays
Paid Time Off (PTO)
Gymreapers on-site gym!
Newly renovated HQ!
401(k) with up to a 4% employer match
Life Flight Program, Voluntary
Employee Assistance Program
50% Employee Discount
100% Employer Paid: Medical, Dental and Vision
100% Employer Paid: Short-term and Long-term disability - life insurance for both employee and spouse/dependents
Health Savings Account (HSA) employee option