Quality Management Lead/PMO

Luma PR•Santurce, PR

10d

About The Position

Reporting to the Section Manager, PMO, this is a leadership position that provides supervision, administration, coordination, and accountability to lead PMO quality management for the Capital Programs department. This role is responsible for effectively implementing quality assurance and control on any PMO-produced processes, standards, and artifacts to ensure the organization can quickly learn and adapt to them. This role will be responsible for ensuring compliance and adherence against internal and external regulations; and for conducting comprehensive reviews and audits of each project phase of the project life cycle.

Requirements

Undergraduate degree in Engineering, Commerce, Economics, Business, or Technical Institute.
Minimum of 5 years of Project Management experience in a utility or EPC environment.
Demonstrated understanding and skills in performing audits.
Excellent written and verbal communication skills as well as advanced listening and comprehension skills.
Strong interviewing and interpersonal skills required to interview project team members and management, and translate targeted information into audit reports and recommendations.
Ability to remain flexible, adapt, and quickly comprehend project influences from other LUMA Departments (as required).
Excellent time management skills to effectively generate, prepare and manage quality work under stringent timelines.
Excellent organizational skills and strong ability to prioritize and execute multiple work requirements simultaneously.
Ability to work independently and collaboratively on projects and exercise discretion and confidentiality where required.
Proficient in Microsoft Office and SharePoint applications.
Valid Driver's License.

Nice To Haves

Project Management training/certification (i.e. PMP) or equivalent relevant experience would be considered an asset.

Responsibilities

Lead the creation and implementation of quality management strategies and plans to achieve excellence through quality.
Consult with Managers and/or Sponsor to identify suitable projects for Audits based on successes and opportunities for continuous improvement.
Meet with Project Managers at the end of each phase to review the utilization of methodologies and tools.
Identify gaps against applicable Regulatory & Legislation and develop recommendations for review with the PMO Manager.
Finalize recommendations for review/approval with applicable Manager(s) and/or Project Sponsor.
Prepare monthly report for the PMO Manager advising on the progress of Audits, including performance on utilization metrics.
Consolidate monthly reports into a high-level, quarterly report for review by Senior Management.
Working with PMO Team and technical writer(s), create & amend audit methodologies and tools to incorporate recommendations.
Implement and/or improve a Lessons Learned Program, communicating and evaluating them and supporting continuous improvement of the organization through this program.
Support the review and approval function for finalizing updated documentation.
Ensure finished documentation is posted to the PMO SharePoint and metadata is updated as required.
Prepare and send out an implementation notice to the PMO user community when new or updated documents are ready for implementation.
Regularly communicate with Project Managers the audit status of their projects.
Be available and open to Project Managers wanting to provide comments and suggestions.
Present Audit highlights at monthly knowledge transfer sessions.
Establish, monitor, and report on project management (utilization) audit metrics, prepare reports, and present key audit findings to senior management.
Other duties, as required.