Quality Lead

Johnson Controls, Inc. • Lubbock, TX

32d • Onsite

About The Position

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid time off: 15 days vacation/10 holidays/ as well as paid sick time and personal days Comprehensive benefits package including 401(k) with company match, medical, dental, and vision care - all available day one of employment Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Day in the Life: Operations This role will provide relocation assistance This role will provide visa support within the United States What You Will Do Plan and conduct activities related to end-to-end quality assurance of industrial processes, materials, and products by performing the following duties: How You Will Do It Lead transformation of quality culture and process/product improvements toward Zero Defects, using enhanced pFMEA, Mistake Proofing techniques, and robust Control Plans. Drive operational excellence through data analysis to identify top customer issues and lead cross-functional teams for timely resolution. Reduce Cost of Poor Quality (CoPQ) via structured root cause problem-solving methods such as 8D and Six Sigma. Develop, improve, and sustain the ISO 9001 Quality Management System, including internal/layered process audits and support for external audits. Plan and oversee analysis, inspection, testing, and process controls to ensure factory products/components meet specifications. Lead APQP stage gate quality deliverables for new product/process development and ECN projects, including PPAP. Maintain working knowledge of government and industry quality codes and standards to ensure compliance.

Requirements

• English language proficiency (reading/writing)
• Bachelor's degree in Engineering (Electrical, Mechanical, or Manufacturing)
• Minimum 5 years of Quality Engineering experience in an ISO/TS-certified manufacturing environment
• Six Sigma Black Belt Certification with completed projects
• Strong background in root cause problem-solving, including 8D, Six Sigma, Mistake Proofing, and SPC tools
• Extensive knowledge of ISO 9001 Quality Management Systems and ability to interpret technical drawings/specifications
• Prior experience with NPI, APQP, and PPAP
• Proven track record of driving a culture of quality toward Zero Defects
• Resilient, process-driven, and skilled in implementing Quality standards and best practices

Nice To Haves

• Master's degree (Engineering, Business, or Quality)
• ASQ Certified Quality Engineer (CQE)

Responsibilities

• Plan and conduct activities related to end-to-end quality assurance of industrial processes, materials, and products
• Lead transformation of quality culture and process/product improvements toward Zero Defects, using enhanced pFMEA, Mistake Proofing techniques, and robust Control Plans.
• Drive operational excellence through data analysis to identify top customer issues and lead cross-functional teams for timely resolution.
• Reduce Cost of Poor Quality (CoPQ) via structured root cause problem-solving methods such as 8D and Six Sigma.
• Develop, improve, and sustain the ISO 9001 Quality Management System, including internal/layered process audits and support for external audits.
• Plan and oversee analysis, inspection, testing, and process controls to ensure factory products/components meet specifications.
• Lead APQP stage gate quality deliverables for new product/process development and ECN projects, including PPAP.
• Maintain working knowledge of government and industry quality codes and standards to ensure compliance.

Benefits

• Competitive salary
• Paid time off: 15 days vacation/10 holidays/ as well as paid sick time and personal days
• Comprehensive benefits package including 401(k) with company match, medical, dental, and vision care - all available day one of employment
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• This role will provide relocation assistance
• This role will provide visa support within the United States
• competitive Bonus plan that will take into account individual, group, and corporate performance.
• This position includes a competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees