Quality Laboratory Supervisor

Lactalis US Yogurt, Inc. • Londonderry, NH

1d

About The Position

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours
Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Quality Laboratory Supervisor based in Londonderry, New Hampshire.

The Quality Laboratory Supervisor oversees the activities of the Quality Laboratory technicians under the supervision of the Laboratory manager, to ensure all job tasks are completed with employee safety, food safety, and product quality in mind. Work with all quality and manufacturing employees to ensure adherence to quality standards. Motivate team through outstanding communication skills and fact-based management. Constantly seek improvements in quality, safety, efficiencies and work processes.

Requirements

• A bachelor's degree is favored.
• A major in Science is preferred.
• 3+ years of laboratory experience is preferred.
• Food safety systems knowledge
• Policy and Procedure Implementation
• Effective communication and management skills

Responsibilities

• Ensure the close adherence in compliance with our quality standards that follow the PMO and the NH state regulations.
• Ensure consistent communication and enforcement of company Quality policies, GMP compliance, and all Food Safety regulatory standards.
• Responsible for appropriate Quality, Food Safety, HAACP training and communication to employees.
• Ensure accuracy of microbiological and chemical testing performed in the quality lab.
• Evaluate, investigate and act upon microbiological evidence found in routine sampling.
• Place product, raw materials on “HOLD” due to microbiological, organoleptic, physical or chemical reason(s).
• Ability to time manage all daily activities to ensure adequate Lab and floor presence is balanced with administrative duties and any meeting requirements.
• Recruit new employees; efficiently coordinate the workload and workflow of lab technicians, prioritizing duties based upon fluctuating business needs; actively assist in ensuring quality coverage for all shifts.
• Work with technicians to gain a detailed understanding of their strengths, weaknesses and any training/education opportunities and build development plans to improve the areas of opportunity and growth.
• Train employees in new equipment, chemicals, and SOP’s and ensure training effectiveness in application of job skills.
• Evaluate employees through performance reviews, ongoing coaching and feedback.
• Ensure sampling plan is well followed by both lab and operation team. Take actions if not
• Sample, investigate and coordinate product sorting on products on hold
• Training management routine in Lab (train the trainer)
• Metrology / calibration on analytic equipment: ensure Lactalis good practices are well followed, and staff is trained
• Project / continuous improvement : cup set texture, phage monitoring, sampling plan, finished good waste

Benefits

• At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options.
• We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one.
• We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement.
• Join us and grow your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager