Quality Investigator, Environmental Control

PfizerRocky Mount, NC
2d$68,600 - $110,900Onsite

About The Position

Use Your Power for Purpose Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is flexible, innovative, and customer-oriented. Whether you are engaged in development, maintenance, compliance, or analysis through research programs, your contribution will have a direct impact on patients. Our dedication to quality and safety ensures that we consistently meet the needs of those we serve. By being part of our team, you play a crucial role in maintaining this high standard and making a difference in the lives of patients. What You Will Achieve In this role, you will: Assist in investigating quality issues within manufacturing and quality laboratories, focusing on deviations, out-of-specification results, and atypical investigations. Identify root causes and propose effective corrective action plans. Ensure all reports comply with regulatory requirements and company policies. Contribute to project tasks and milestones, organizing your work to meet deadlines. Learn and apply basic team effectiveness skills within the immediate Work Team. Make decisions within limited options to resolve basic problems, under the supervisor's direction. Work in a structured environment, using established procedures, and seek guidance from colleagues. Have your work regularly reviewed for technical judgment, completeness, and accuracy. Collaborate with plant personnel and conduct formal investigation reports under managerial oversight. Coordinate and oversee product disposition to meet business requirements and lead significant investigations as necessary, ensuring meticulous adherence to processes and achievement of objectives.

Requirements

  • Bachelor's degree with any years of experience, or Associate's degree with 4 years of relevant experience, or a high school diploma (or equivalent) and 6 years of relevant experience
  • Knowledge of various quality tools
  • Working knowledge of Food and Drug Administration regulations
  • Communication, teaching and coaching skills
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite
  • Ability to work independently and as part of a team
  • Familiarity with regulatory requirements and quality management systems
  • Attention to detail and strong organizational skills

Nice To Haves

  • Experience within Quality
  • Supervisory experience
  • Knowledge of various quality tools
  • Strong foundation in Quality
  • Ability to lead and manage projects
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
  • Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Responsibilities

  • Assist in investigating quality issues within manufacturing and quality laboratories, focusing on deviations, out-of-specification results, and atypical investigations.
  • Identify root causes and propose effective corrective action plans.
  • Ensure all reports comply with regulatory requirements and company policies.
  • Contribute to project tasks and milestones, organizing your work to meet deadlines.
  • Learn and apply basic team effectiveness skills within the immediate Work Team.
  • Make decisions within limited options to resolve basic problems, under the supervisor's direction.
  • Work in a structured environment, using established procedures, and seek guidance from colleagues.
  • Have your work regularly reviewed for technical judgment, completeness, and accuracy.
  • Collaborate with plant personnel and conduct formal investigation reports under managerial oversight.
  • Coordinate and oversee product disposition to meet business requirements and lead significant investigations as necessary, ensuring meticulous adherence to processes and achievement of objectives.

Benefits

  • We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
  • Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.
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