Quality Improvement Specialist- LMHC, LMSW, LMFT, LCSW

CN Guidance and Counseling Services•Hauppauge, NY

14d

About The Position

JOB DEFINITION: Develop and monitor program goals and outcomes and provide quality improvement training for staff to facilitate achievement of goals.

Requirements

Master's degree with a license in health and human services. (i.e. LMHC, LMSW, LMFT, LCSW)
Knowledge of quality management issues.
Four years' experience in behavioral health program operations.

Responsibilities

Develop and monitor program outcome measures and maintain statistical data on same
Develop and monitor program satisfaction survey process and maintain statistical data on same
Maintain current regulatory guidelines for all licensed programs and monitor program activities against these guidelines
Conduct announce and unannounced audits of randomly selected program records
Participate in investigation of incidents as required
Identify problem areas/specific topics/problematic policies or undesirable outcomes within the department in cooperation with the Directors and senior management staff and assist in developing systems to overcome challenges
Assist and/or participate in training programs for staff utilizing internal and external resources including, but not limited to, experienced staff to offer trainings, outside consultants, printed materials, videos
Participate in task groups and committees that work towards overall agency Quality improvement initiatives.
Complete QI Training during onboarding and participate in QI refresher training as needed.
Identify and implement quality improvement trainings and activities as part of professional development goals.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Other duties as assigned.

Benefits

Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.