BRIDGING THE GAP - Quality Improvement Intern
About The Position
The Quality Improvement (QI) Intern is responsible for supporting the QI Manager with the implementation and management of quality improvement initiatives within NEW Health. This role involves collecting quality metrics data, assisting in quality improvement projects, and supporting a culture of continuous improvement. NEW Health is a mission-driven, nonprofit primary care provider serving rural Northeast Washington since 1978, offering integrated medical, dental, behavioral health, and pharmacy services. The organization is recognized as one of the best places to work in the Inland Northwest and has a nationally recognized workforce development program, NEW Health University, which provides career pathway training and supports career growth within the company through monthly paid training, tuition reimbursement, and one-on-one career planning.
Requirements
- Employees must be 18 years of age or older at the start date due to clinical access and regulatory requirements.
- High school diploma or equivalent required.
- Strong analytical skills.
- Proficiency in data analysis tools.
- Team player with excellent communication and interpersonal skills.
Responsibilities
- Collect, review, and audit clinical and quality data to support incentivized and non incentivized quality measures.
- Conduct chart audits to validate documentation accuracy, measure eligibility, and gap closure.
- Maintain and update quality registries and reports, including cancer screenings, diabetes measures, and preventive care metrics, using predefined established templates.
- Prepare standard summaries and reports using established templates supporting quality improvement initiatives.
- Assist with internal and external quality audits by gathering documentation and supporting compliance efforts.
- Support patient outreach initiatives, including reminder calls for wellness visits and chronic disease follow ups.
- Request missing documentation using standardized scripts.
- Perform additional quality improvement tasks and projects as assigned to support organizational quality goals.
- Performs other duties as assigned.
- Travel may be required.
Benefits
- Monthly paid training
- Tuition reimbursement
- One on one career planning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
