Quality Improvement Engineer

Graham Packaging Company • West Hempfield Township, PA

9d

About The Position

Working throughout Graham Packaging North America the Quality Improvement Engineer will work with the Corporate Plant Performance and Plant Operations teams of each plant to improve the organization’s quality management system (QMS) compliance, Quality tools standardization, and/or quality indicator performance, through identifying systemic issues, developing and/or driving corrective and preventive actions for quality system, process, or product failures, and providing training on Quality system and/or tools. This position reports to the Director of Quality Engineering.

Requirements

• BS in Mechanical or Manufacturing Engineering or related field (or equivalent experience).
• Experience working within a regulated or standards‑driven environment (ISO 9001, FSSC 22000).
• Six Sigma Green Belt or Black Belt certification
• Minimum 3 to 5 years Improving quality systems or production process outputs.
• Working knowledge of analytical tools associated with statistics & quality systems.
• Ability to write technical documents and create step by step instruction sets for operation
• Must have a functional understanding of standard software packages, including Microsoft applications, Power BI, and statistical software such as Minitab.
• This job will entail up to 75% travel minimum. Must be able to travel internationally as needed.

Nice To Haves

• Experience with auditing
• Strong knowledge of QMS principles, root‑cause analysis, and continuous improvement methodologies.
• Excellent communication, facilitation, and training skills.
• Ability to influence without authority and drive change across teams.
• Familiarity with statistical analysis software (InfinityQS or similar)

Responsibilities

• Identify, diagnose, and resolve QMS compliance gaps, nonconformances, and/or recurring issues.
• Lead focused corrective/preventive action activities, ensuring timely closure and root cause elimination.
• Maintain and improve quality procedures, work instructions, and documentation to meet requirements.
• Identify, diagnose, and resolve Quality tool setup or usage variation across plant network.
• Facilitate structured problem‑solving using 5 Why, Fishbone, FMEA, 8D, Problem Solving A3, Kaizens, etc.
• Analyze quality performance indicator data to identify trends, risks, and opportunities for improvement.
• Partner with cross‑functional teams to implement process improvements that enhance product quality, reduce defects, and improve efficiency.
• Monitor effectiveness of implemented solutions and adjust as needed.
• Develop and deliver training for plant management, supervision, and shopfloor individuals on QMS requirements, quality tool setup/usage, SPC, and problem-solving methods.
• Mentor quality personnel to improve technical capability and promote a culture of quality ownership.
• Provide guidance on best practices for quality system compliance and quality tool setup/usage.
• Ensure quality requirements are understood by Operations, Engineering, Supply Chain, and others.
• Serve as a subject‑matter expert for quality system and tools.

Benefits

• Benefits include medical, dental, vision and basic life insurance.
• Employees are able to enroll in the company’s 401K Employee Saving Plan and may participate in its Employee Wellness Program.
• Employees will also receive paid time off in accordance with company policy and state law requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees