Quality Improvement Consultant I

Baylor Scott & White Health•Dallas, TX

63d

About The Position

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Provides consultant expertise and leadership to teams for better outcomes. Supports BSWH strategy to deliver high-quality, safe care. Achieves excellence by following regulatory statutes, policies, and procedures.

Requirements

Extensive knowledge of tools and techniques of quality performance measurement and data testing
Extensive knowledge of Texas, Joint Commission and CMS standards
Extensive knowledge of trends, developments, and research in providing high-quality safe care
Skilled facilitator, coach, consultant, influencer, management and strategic thinking skills
Skilled in the use of computers, and related software applications
Exceptional verbal, social and written communication skills
Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, regulatory issues
Able to work collaboratively and effectively with a wide range of stakeholders, and across organizational lines and teams
Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives
Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective actions and/or mitigation
Able to work alone or with varying levels of direct or indirect supervision and guidance
Able to appropriately prioritize tasks to meet desired deadline
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 4 Years of Experience

Nice To Haves

Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), or role-appropriate certification preferred
Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.

Responsibilities

Serves as an internal consultant for quality and patient safety initiatives and small to medium scale projects through BSWH.
Facilitates, coordinates, and manages projects for quality improvement teams, strategic planning sessions, and other meetings and committees as needed.
Coaches and mentors teams and managers in the provision of quality, patient safety and other regulatory issues.
In partnership with teams and managers, develops indicators and finds improvement opportunities. Monitors and evaluates care quality based on evidence, regulations, and data testing.
Identifies regional, system, and industry best practices, providing feedback to managers and team members.
Provides subject matter expertise and comprehensive measurement testing for quality improvement initiatives across the organization.
Prepares and submits timely reports on work team progress to stakeholders. These reports include progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality.
Participates in design, development, and implementation of facility learning forums.
Participates in unit and/or facility huddles.
Helps the ZERO Harm rounding process as directed by leadership.
Stay aware of the latest developments, advancements, and trends in quality improvement reporting and testing. Attend seminars and workshops, read professional journals, and participate in professional organizations.