Quality Improvement Analyst (Operations & Policy Analyst 1)

State of Oregon • Salem, OR

2d • Hybrid

About The Position

OREGON YOUTH AUTHORITY Operations and Policy Analyst 1 - Quality Improvement Analyst Salem, OR - Equitable Center The Oregon Youth Authority (OYA) is seeking a Quality Improvement (QI) Analyst to play a critical role in advancing the agency’s mission, vision, and values through data-informed decision-making and continuous improvement efforts. Reporting to the Development Services Assistant Director, this position analyzes data and policy, monitors performance measures, and supports collaborative strategies that enhance service quality, strengthen compliance, and promote equitable outcomes for youth. The QI Analyst is housed within the Development Services division, which leads the implementation of comprehensive, equitable youth development programming grounded in Diversity, Equity, and Inclusion (DEI), Positive Human Development (PHD), and the Youth Reformation System (YRS). Through its integrated approach to training, program development, service delivery, and evaluation, Development Services ensures that youth are supported through skill-building, meaningful engagement, and strong, supportive relationships. Additional Information: Hybrid Work Schedule: This position may be eligible for a hybrid work arrangement, with occasional in-person attendance required for meetings and trainings, and the potential for a minimum of up to two days per week in the office. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s Work Reimagined website for more information. This recruitment will be used to establish a list of qualified candidates to fill current and future vacancies. Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here. The salary range listed is the non-PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details. Representation: This position is represented by the Service Employees International Union (SEIU/OPEU). This position receives annual increases on the anniversary date until the maximum of the salary range is reached. Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes. ABOUT OYA At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments. If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply! For more information please visit www.oregon.gov/oya. What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package, including low-cost, high-coverage health insurance, generous time-off, and a competitive retirement plan. Discover more about working in Oregon state government by clicking here. Additional Information: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be. Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1. Pre-employment Checks: In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800, a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position. In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards. All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse. Visa Sponsorship: We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States. Have Questions?: For questions about the job announcement, email the OYA recruitment team at [email protected] Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
• Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
• Experience with quality management tools and methodologies.
• Communicate clearly with diverse stakeholders, both verbally and in writing
• Effective at identifying problems, analyzing root causes, and implementing practical solutions
• Builds and maintains constructive working relationships across roles and teams
• Attentive to detail with a focus on quality, accuracy, and accountability

Nice To Haves

• Strong initiative, organizational skills and the ability to manage several tasks
• Ability to communicate clearly with diverse partners, both verbally and in writing.
• Strong analytical skills with the ability to identify patterns and trends.
• Regularly reflects on and evaluates biases and assumptions to promote objectivity and equity in work.
• Builds and maintains constructive working relationships across roles and teams.

Responsibilities

• Creating, tracking, and monitoring agency performance measures, and support the integration of performance measures into business processes.
• Engaging with OYA staff to identify and assess operational issues, analyze data to determine root causes, collaborate with internal departments to develop and implement process improvement plans, and apply quality management tools to support continuous improvement initiatives.
• Providing training and coaching to staff on quality management principles, tools, and best practices.

Benefits

• OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package, including low-cost, high-coverage health insurance, generous time-off, and a competitive retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level