Quality First Coordinator

Easter Seals Blake Foundation•Casa Grande, AZ

5d•Onsite

About The Position

Easterseals Blake Foundation started as the Cerebral Palsy Foundation of Southern Arizona. Since then, we have expanded our services to better serve our community members. We are now one of Arizona's top providers of comprehensive behavioral health services, child welfare, and services for individuals with intellectual and developmental disabilities. We serve more than 40,000 individuals and families across 10 counties and support more than 3,700 children in Foster Care throughout Southern Arizona. Are you ready to make profound, positive differences in people's lives every day? We offer our full-time employees the following benefits: Medical, Dental and Vision Flexible Spending Account and Dependent Flexible Spending Account Health Savings Account Voluntary Life insurance Voluntary Short-term Disability insurance Critical Illness insurance Accident insurance Employer paid life insurance, long-term disability insurance, and Employee Assistance Program General Position Description: The Quality First Coordinator offers orientation and administrative support services to early care and education programs participating in Quality First for the purpose of improving participation experience.

Requirements

Bachelor’s degree in early childhood education (ECE), Child Development, or a closely related field with 5 years of experience working in a licensed and/or regulated early childhood setting with children birth through 8 years of age required.
Must be at least 21 years of age.
Current, unrestricted AZ driver’s license with no more than two (2) minor moving violations or one (1) accident within the past three (3 years). Three (3) years of driving experience required.
Must be able to pass extensive criminal background checks.
Ability to obtain and maintain an AZ DPS Level 1 fingerprint clearance card (employer provides).
Ability to obtain and maintain a CPR and First Aid certification (Paid training).
Ability to obtain and maintain a Specialty Instructor Status in the Arizona Early Childhood Workforce Registry.
Able to establish and maintain a team atmosphere of communication and collaboration for all that reach out to the Department.
Must be self-directed and be sensitive to cultural and linguistic diversity.
Excellent customer service in stressful situations.
Maintains a professional appearance, communications, and actions.
Excellent interpersonal communication skills.
Independent judgment and discretion in setting daily priorities to complete tasks.
Knowledge of adult learning principles and practices of multi-method instruction.
Ability to present skills and techniques in accordance with adult learning standards.
Ability to develop and maintain collaborative relationships in the community, including other technical assistance providers.
Ability to develop and maintain a dual focus on relationships with participants and program activities by fostering a strengths-based approach.
Knowledge of community resources and referrals in the community.
Possess a high level of computer proficiency.

Nice To Haves

Two years’ previous experience working within the Quality First Coaching system preferred.
Bilingual (Spanish) preferred.

Responsibilities

Orients and enrolls newly selected participants into Quality First utilizing the Orientation and Enrollment Checklist, adhering to the timelines within. Supports participants in completing all required enrollment documentation as described in the Orientation and Enrollment Checklist.
Creates electronic permanent file or participants, saving all documents in the permanent file. Conducts regular permanent file and extranet reviews and shares any findings with program manager.
Reviews assessment results and helps determine participant-led quality improvement goals, as appropriate.
Coordinates the participants’ transition to coaching services as indicated by program’s star rating and participation level.
Assists participants in accessing, navigating, and updating program/staff information on the Quality First Extranet and the AZ Early Childhood Workforce Registry, on a monthly basis.
Supports participants in accessing heir allocated incentive funds and completing the appropriate order forms.
Connects participants to relevant community resources, organizations, and professional development opportunities.
Collects annual Quality First documentation and information from participants including License Capacity Verification and Incentive Management Agreement. Maintains documentation on coordination activities and participant progress including any onsite visit logs, activity log entries and Quality Improvement Plans.
Co-leads the collaboration efforts among other support services (Childcare Health Consultant, Mental Health Consultant, Inclusion Coach, etc.) and takes an active role in the integration of support services. Provides, interim coaching services, as needed, to support continuity of care.
As a mandated reporter, follows agency and statutory reporting policy and procedures which includes a timely response to incidents, notification of supervisor and use of the Critical Incident form.
Adheres to EBF Core Values, the program’s Implementation Manual and Service Delivery Plan, and the funder’s Standards of Practice.
Participates in the process of ongoing professional development and meetings. Maintains comprehensive communication among all contacts within the agency, members, and external agencies. Models professional standards and ethics in accordance with EBF Code of Conduct, Strategic Plan, Mission, and Vision.
Performs other duties as assigned.