Quality Engineering Manager

Eaton Corporation•Westminster, MD

23h

About The Position

The Quality Engineering Manager is responsible for managing quality within the assigned integrated product team (IPT - value stream) along with the ability to provide quality function expertise. The QE Manager establishes stakeholder relationships that foster a positive partnership, facilitate resolution of customer issues, and provide technical support during the life cycle of assigned products. Offers quality leadership, coaching, support, and knowledge of quality philosophies and disciplines to internal and external customers in the coordination of quality improvement efforts. Deploy significant quality expertise to provide tangible benefit to the organization (product cost, quality, metrics etc.). Manage, coach, and mentor the quality team by providing mentoring and training support for current and new Quality Engineers and Quality Engineering Technicians, as applicable. Member of the Quality Leadership Team which set site vision, mission, and objectives for quality. Lead, liaise with, and coordinate with other quality team members to ensure that all relevant quality metrics are recorded, utilized, and appropriate to their purpose. Lead cross-functional corrective action and/or continuous improvement teams in significant quality activities or programs. Assist with the preparation of the information needed for the monthly site quality council review. Responsible to manage Corrective Action Board activities for assigned IPT. Take part in continuous improvement by participating in Root Cause Problem Solving projects. Maintain performance management Key Performance Indicators and ensure active participation of the team in daily metric boards and participate in performance management meetings. Leadership in Advanced Product Quality Planning (APQP) and its deployment in the assigned team (IPT- value stream). Use the latest quality, problem solving techniques, and best working practices (PDCA/DMAIC, SPC, Process mapping, Cause and Effect Diagrams, 5 whys, Fishbone, A3, 8D, etc.) to assist with standardization and improvements. Ensure proper handling of non-conformities and customer complaints, assuring that the root causes are clearly defined and that corrective actions are put in place and sustainable. Lead quality issue investigation and resolution using problem solving techniques. Identify, develop, and implement systems that will assure product conformance to specifications. Work within the organization to execute changes and improvements to the quality management system. Support Failure Mode avoidance activities (PFMEA/ DFMEA etc.). Monitor team compliance to the PPAP process for internal and external parts.

Requirements

Minimum of a Bachelor's degree, from an accredited institution.
Minimum of 3 years of manufacturing experience.
Minimum of 3 years of professional management or supervisior leadership experience, within a Quality, Manufacturing, Aerospace, or Industrial field.
Minimum of 3 years of experience with root cause problem solving methodologies, such as (5 Why, 8D, A3).
Minimum of 3 years of experince with Quality Control systems and techniques, such as AS9100, ISO 9001, including statistical quality control and inspection and investigation techniques.
Minimum of 3 years of experienced using AIAG quality tools, to reduce variability and mitigate risk (APQP, PPAP, FMEA, Control Plan, MSA, and SPC).
All Candidates must be legally authorized to work in the United States without company sponsorship now and in the future.
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.

Nice To Haves

Understanding of GD&T (Geometric Dimensioning and Tolerancing).
Experienced in use of continuous improvement lean manufacturing principles and scrap reduction tools (5S+, Value Stream Mapping, PDCA, Standard Work, and Poka-Yoke).
FAA/EASA knowledge.
Ability to interface at all levels.
Excellent communication skills, both written and verbal.
Good time-management skills.
High level of computer skills (i.e., Microsoft Office Suite: Word, Excel, PowerPoint, Outlook).
Administrative skills required to guide product quality, employee involvement, and productivity programs.
Highly developed human relations, communications, and internal consulting skills necessary to establish and maintain effective work relationships with the various plant functions, customer and supplier personnel.

Responsibilities

Managing quality within the assigned integrated product team (IPT - value stream)
Establish stakeholder relationships that foster a positive partnership
Facilitate resolution of customer issues
Provide technical support during the life cycle of assigned products
Offer quality leadership, coaching, support, and knowledge of quality philosophies and disciplines to internal and external customers in the coordination of quality improvement efforts
Deploy significant quality expertise to provide tangible benefit to the organization (product cost, quality, metrics etc.)
Manage, coach, and mentor the quality team by providing mentoring and training support for current and new Quality Engineers and Quality Engineering Technicians, as applicable
Member of the Quality Leadership Team which set site vision, mission, and objectives for quality
Lead, liaise with, and coordinate with other quality team members to ensure that all relevant quality metrics are recorded, utilized, and appropriate to their purpose
Lead cross-functional corrective action and/or continuous improvement teams in significant quality activities or programs
Assist with the preparation of the information needed for the monthly site quality council review
Responsible to manage Corrective Action Board activities for assigned IPT
Take part in continuous improvement by participating in Root Cause Problem Solving projects
Maintain performance management Key Performance Indicators and ensure active participation of the team in daily metric boards and participate in performance management meetings
Leadership in Advanced Product Quality Planning (APQP) and its deployment in the assigned team (IPT- value stream)
Use the latest quality, problem solving techniques, and best working practices (PDCA/DMAIC, SPC, Process mapping, Cause and Effect Diagrams, 5 whys, Fishbone, A3, 8D, etc.) to assist with standardization and improvements
Ensure proper handling of non-conformities and customer complaints, assuring that the root causes are clearly defined and that corrective actions are put in place and sustainable
Lead quality issue investigation and resolution using problem solving techniques
Identify, develop, and implement systems that will assure product conformance to specifications
Work within the organization to execute changes and improvements to the quality management system
Support Failure Mode avoidance activities (PFMEA/ DFMEA etc.)
Monitor team compliance to the PPAP process for internal and external parts