Quality Engineering Manager

Heritage Auctions•Irving, TX

2d•Hybrid

About The Position

Heritage Auctions is the world’s largest collectibles auction house and a technology-driven marketplace leader. Our platforms support millions of registered bidder-members and billions in annual transactions across more than 50 specialty categories. As our technology ecosystem grows beyond the web platform, consistent functional quality across enterprise systems, integrations, and internal applications is critical to protecting revenue, reputation, and client trust. POSITION SUMMARY Heritage Auctions is expanding its Quality Engineering capability to close functional testing gaps outside the web platform while establishing consistent functional testing standards across all systems. This QA Engineer role supports the centralized Quality Engineering function and is hands-on where formal QA coverage does not exist—such as enterprise applications, integrations, and internal systems—and coordinative where testing is already embedded, particularly on the web platform. Functional testing for the web is executed by the Digital Commerce team, and non-functional web testing (automation, performance, reliability) is owned by SDET resources embedded with Web Development. This role does not perform day-to-day web testing, but helps ensure functional testing expectations and readiness remain consistent across platforms.

Requirements

4+ years of experience in QA or software testing roles.
Strong experience with functional testing of enterprise or internal business applications.
Working knowledge of: - API testing concepts, including REST services, integrations, and contracts
Test case design, execution, and defect tracking
Comfort working across multiple systems and teams simultaneously.
Strong analytical skills, attention to detail, and ability to work independently.
Ability to execute day-to-day testing responsibilities while aligning closely with centralized QA leadership.

Nice To Haves

Experience with API testing tools such as Postman, SoapUI, or similar.
Exposure to test automation or scripting.
Familiarity with CI/CD environments and modern delivery practices.
Experience testing data-heavy or AI-enabled systems.
Experience working in organizations with embedded testers and centralized QA governance.
Experience or working familiarity with one or more of the following development platforms or technologies: - PHP
SQL and relational databases
.NET-based applications
Python-based systems or services

Responsibilities

Execute functional testing for non-web systems, including: - Enterprise and internal business applications
APIs and system integrations
Service-to-service workflows and data flows
Design, maintain, and execute test plans, test cases, and exploratory testing for systems lacking formal QA coverage.
Coordinate and support functional testing standards and release readiness for the web platform without executing web tests.
Partner closely with centralized QA leadership to: - Reinforce consistent functional testing expectations across teams
Identify coverage gaps and functional risk areas
Support User Acceptance Testing (UAT) readiness across systems by: - Preparing and organizing test cases
Validating environments and test data
Facilitating clear handoffs to business stakeholders (QA supports; the business validates)
Collaborate with developers, product owners, and business stakeholders to clarify requirements and surface quality risks early.
Assist with defect triage, documentation, prioritization, and root-cause analysis.
Help evolve functional QA practices for: - API and integration testing
Data-driven and AI-enabled workflows, including behavioral regression and input variability testing
Temporarily embed with non-web teams when additional functional QA support is needed.