Quality Engineering Manager

Johnson Health Tech Companies•Cottage Grove, WI

12h•Onsite

About The Position

Under the direction of the Director of Quality, the Quality Engineering Manager is responsible for leading a team of Quality Engineers and Technicians to improve product safety and quality through Continuous Improvement Projects, Inspection, Rework, and Refurbishment of products sold by Johnson Health Tech North America. Duties will include managing team members and cost centers to achieve annual KPIs, the creation and review of product safety records, product evaluations, and evaluation of reports and trends relating to product safety as well as working directly with Field Service, Customer Service, Operations, HQ, and Factory teams to enhance product safety and quality. The Manager will create SOPs and lead the team to streamline the documentation of defects, identify trends, document root cause, create and manage effective corrective actions, and coordinate rework efforts to fix issues before they reach customers. Travel both internationally and domestically 6-12 times per year. The Quality Manager is the key member of the Product Safety Committee responsible for leading meetings and controlling documentation. This role is an in-office role with the expectation of being in the office 5 days a week.

Requirements

A bachelor’s degree in an engineering-related field is required
Minimum of 10 years of experience in manufacturing or quality assurance roles
Minimum 3 years of management/leadership experience
Experience using Six Sigma tools and techniques and leading Continuous Improvement Projects
Experience working with Asia-based teams in Manufacturing, R&D, and Quality

Nice To Haves

ASQ certification is preferred
Experience with Microsoft Dynamics CRM and/or SAP
Proficiency in Office 365 products

Responsibilities

Lead and inspire the team to take ownership and achieve company goals and annual KPI’s
Mentor team members and build an empowered team
Foster an atmosphere of growth and improvement
Manage cost centers and budgets
Establish and manage Processes, Trainings, and SOP’s to:
Track Product Safety Issues
Analyze Data and Identify Trends
Identify Root Causes
Draft Formal Documentation
Train Outside departments in Product Safety Processes
Establish and manage processes and SOPs to:
Track Defects
Analyze Defect Data/Identify Trends
Identify Root Causes
Create Effective Corrective Actions
Rework Products
Refurbish Products
Travel to customer sites (domestically) and Manufacturing sites (internationally) 6-12 times per year
Communicate with domestic and global teams during non-business hours