Quality Engineer

Plastipak Packaging•Jackson Center, OH

57d

About The Position

As Quality Engineer, you ensure the highest quality products/rigid plastic containers are produced at the Jackson Center site. You work closely with customers, suppliers and internal partners to develop & maintain quality processes, educate associates, resolve issues, and lead continuous improvement activities. You Will Define and implement performance metrics for processes, measure output, monitor performance, quality and compliance to processes and to business goals. Collaborate cross-functionally to quality goals are met, such as rework and scrap reduction, as well as on time product delivery to customers. Analyze statistical process control data to understand process variation, initiating corrective actions when necessary. In addition, lead change control protocols and follow-up to validate effective change implementation. Investigate customer issues with product quality and lead the development of root cause analyses, design of experiments (DOE), or 8D programs to produce effective corrective actions. Visit customer facilities to conduct health check meetings and maintain positive customer relationships. Serve as site voice-to-suppliers for all quality issues. Work with site leadership to maintain ISO standards and food safety certification, including serving as auditor. Direct work of Quality Technicians. Develop and deliver training on quality control to Associates. Lead and participate in cross-functional continuous improvement initiatives.

Requirements

Bachelor’s degree in Engineering or related field
Minimum of one 1 year of experience working in a manufacturing environment
Demonstrated working knowledge of process improvement concepts such as DOE, FMEA, 8D, Root Cause Analysis, SPC and other analytical problem solving/continuous improvement tools
Familiarity with Lean Manufacturing, TQM, and Six Sigma principles
Ability to lead teams in root cause investigations and continuous improvement activities

Responsibilities

Define and implement performance metrics for processes
Measure output, monitor performance, quality and compliance to processes and to business goals
Collaborate cross-functionally to quality goals are met, such as rework and scrap reduction, as well as on time product delivery to customers
Analyze statistical process control data to understand process variation, initiating corrective actions when necessary
Lead change control protocols and follow-up to validate effective change implementation
Investigate customer issues with product quality and lead the development of root cause analyses, design of experiments (DOE), or 8D programs to produce effective corrective actions
Visit customer facilities to conduct health check meetings and maintain positive customer relationships
Serve as site voice-to-suppliers for all quality issues
Work with site leadership to maintain ISO standards and food safety certification, including serving as auditor
Direct work of Quality Technicians
Develop and deliver training on quality control to Associates
Lead and participate in cross-functional continuous improvement initiatives