Quality Engineer

IMI•Palmer, MA

17h•Onsite

About The Position

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport. Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive. Role Overview The Quality Engineer is responsible for utilizing advanced analytical tools and techniques to define, quantify, and improve product and process quality in a machine shop and assembly manufacturing environment. This role supports and continuously improves the site Quality Management System (QMS), ensuring compliance with ISO 9001, customer requirements, and internal standards, while partnering closely with Manufacturing, Engineering, Supply Chain, and Customers to drive product quality, process capability, corrective action effectiveness, and continuous improvement through data-driven and Lean methodologies. Work Environment: Palmer, MA; Onsite

Requirements

Bachelor’s degree in Mechanical, Manufacturing, Industrial Engineering, or a related technical discipline.
3–5 years of quality engineering experience in a manufacturing environment.
Strong working knowledge of ISO 9001:2015 and quality system requirements, including internal auditing and CAPA.
Hands-on experience with AIAG core tools such as APQP, PPAP, PFMEA, Control Plans, and MSA.
Experience supporting customer-facing quality issues and cross-functional corrective actions.
Proficiency in root cause analysis, structured problem-solving, and data-driven decision making.
Working knowledge of inspection and measurement tools including calipers, micrometers, gauges, and coordinate measuring systems.

Nice To Haves

CMM operation or programming experience preferred (Zeiss DuraMax with Calypso a plus).
Knowledge of basic statistics, capability analysis, reliability concepts, and design of experiments preferred.
Experience applying Lean manufacturing and continuous improvement methodologies.
Familiarity with quality and statistical software (e.g., Minitab), ERP systems, and standard business tools.
ASQ Certified Quality Engineer (CQE).
Lean Six Sigma Green or Black Belt.

Responsibilities

Support the management and continuous improvement of the Quality Management System in compliance with ISO 9001:2015 and applicable customer or regulatory requirements.
Assist with internal audits, participate in external audits, and support corrective action closure.
Review and interpret quality standards, specifications, tolerances, and engineering changes to ensure proper implementation.
Develop, implement, and maintain inspection plans, test methods, and acceptance criteria for raw materials, in-process production, and finished goods.
Investigate nonconformances and lead or support root cause analysis using structured methodologies (8D, 5 Whys, Fishbone).
Champion Corrective and Preventive Action (CAPA) activities and verify effectiveness.
Monitor quality data and KPIs to identify trends, risks, and opportunities for process improvement.
Support product launches, engineering changes, and process validations including PFMEA, Control Plans, and PPAP activities.
Partner with Manufacturing and Engineering to optimize processes for quality, efficiency, repeatability, and waste reduction.
Apply Lean principles and tools (5S, Kaizen, Value Stream Mapping, visual management) to improve quality outcomes.
Develop and support standard work, training materials, and quality-related work instructions.
Promote standardization and sharing of best practices across operations.
Support supplier quality activities including incoming inspection, supplier corrective actions, and performance monitoring.
Interface directly with customers to resolve quality issues, manage complaints, and support containment and corrective action plans.
Participate in customer audits, quality reviews, and technical discussions as needed.
Perform or support inspections using manual and coordinate measuring equipment (CMM).
Analyze quality data using statistical tools to support decision-making and continuous improvement.
Support test and evaluation activities, including Design Verification or validation efforts when applicable.
Participate in cross-functional project teams and continuous improvement initiatives.
Complete special projects or assignments as directed by the Quality or Engineering leadership team.

Benefits

Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
Best-in-class 401K plan with zero vesting and up to 6% contribution matching
14-week maternity leave at full pay following one year of service (Adoption benefits are equivalent)
4-week paternity leave at full pay following one year of service (Adoption benefits are equivalent)
Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
PTO, encompassing inclusive holidays
Career Development opportunities (IMI’s ‘Catalyst’ Program)
Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
Mental Health and wellness programs to support you and your family
Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
Free financial advisors, webinars, and classes through Charles Schwab
Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment