Quality Engineer

Celerity Consulting Group, LLC•Walnut Creek, CA

5d•Hybrid

About The Position

The Quality Engineer is a multi-functional role supporting utility programs through corrective action execution, project initiation, and process transformation efforts. This role plays a critical part in ensuring that findings from Cause Evaluations (CE) and Corrective Action Programs (CAP) are effectively resolved, while also supporting upstream project intake (Initiating & Designing) and broader process and controls re-architecture initiatives. The ideal candidate brings a strong program execution mindset, the ability to translate analysis into action, and the discipline to manage multiple workstreams in a structured, compliance-driven environment.

Requirements

Bachelor’s degree in Engineering, GIS, Business, or related field; or equivalent experience
3–7 years of experience in quality engineering, program support, operations, or consulting
Strong understanding of root cause analysis and corrective action methodologies
Proven ability to drive execution and close out actions in structured programs
Excellent coordination and follow-through across multiple stakeholders
Strong analytical and problem-solving skills
Experience with process mapping, documentation, and workflow design
Effective written and verbal communication skills, including technical documentation
High level of organization, attention to detail, and administrative rigor

Nice To Haves

Experience working in regulated environments or utility programs preferred

Responsibilities

Execute corrective and preventative actions resulting from Cause Evaluations (CE) and CAP programs
Manage and reduce backlog of corrective actions, driving toward full completion and compliance targets
Coordinate with process owners, SMEs, and program leadership to ensure timely resolution of findings
Translate root cause findings into actionable, implemented solutions
Track status, risks, and dependencies across all corrective action efforts
Ensure full compliance with program procedures, audit expectations, and documentation standards
Support intake and evaluation of new project requests across program workstreams
Define clear problem statements, scope, assumptions, and high-level solution approaches
Assist in development of project frameworks, engagement models, and delivery plans
Coordinate with leadership to prioritize initiatives and reduce bottlenecks
Support development of templates, intake processes, and standardized approaches to project initiation
Ensure new initiatives are structured for efficient execution and measurable outcomes
Analyze and evaluate existing processes, procedures, and documentation across utility programs
Support redesign of process architecture, including development of future-state workflows
Create process maps, SOPs, RACIs, and supporting documentation
Identify inefficiencies, redundancies, and gaps in current processes
Contribute to development of standardized, scalable process frameworks (“gold standard”)
Improve accessibility, usability, and consistency of documentation across teams
Support root cause analysis efforts and risk mitigation strategies
Ensure alignment between corrective actions and long-term process improvements
Contribute to continuous improvement initiatives aligned with PDCA principles
Identify trends in defects, findings, and process breakdowns to inform systemic improvements
Maintain detailed tracking of actions, deliverables, and program metrics
Provide regular updates through structured reporting cadences (e.g., weekly, monthly reviews)
Support governance processes, including documentation, approvals, and audit readiness
Collaborate across GIS, data, engineering, and program teams to ensure alignment