Quality Engineer

API Heat Transfer•Town of Cheektowaga, NY

1d•Onsite

About The Position

API Heat Transfer is seeking a detail-oriented and driven Quality Engineer to join their Operations Team, which is focused on becoming a Lean Manufacturing powerhouse. This role is pivotal in ensuring that products and processes meet the highest quality standards. The Quality Engineer will report to the Quality Manager and be responsible for developing and implementing quality plans, managing Return Material Authorization (RMA) and Corrective and Preventive Action (CAPA) processes, conducting audits, and driving continuous improvement initiatives. The company is undergoing a culture transformation and is looking for individuals who enjoy improving things and want to be part of a winning team.

Requirements

Bachelor’s degree in engineering or quality assurance (required).
Strong knowledge of ISO 9001:2015 and quality management systems.
Experience in auditing and evaluating quality systems.
Proficient in Microsoft Office and other PC-based tools.
Excellent verbal, written, organizational, and analytical skills.
Ability to interpret engineering documentation and technical procedures.
Strong problem-solving skills using tools such as 8D, 5 WHY, Pareto Analysis.
Familiarity with supplier quality standards and procedures.
Capable of working independently and collaboratively across teams.

Responsibilities

Develop and implement quality plans aligned with ISO 9001 standards.
Manage the RMA (Return Material Authorization) process to ensure timely resolution of returns.
Lead the CAPA (Corrective and Preventive Action) process, including root cause analysis and effectiveness verification.
Maintain and update work instructions for clarity and compliance.
Conduct process capability studies and recommend quality improvements.
Collaborate with cross-functional teams to resolve quality issues and drive continuous improvement.
Schedule and conduct supplier audits to promote standardization and performance improvement.
Lead initiatives to enhance supplier capability and ensure compliance with company quality standards.
Prepare and oversee qualification test plans, procedures, and reports.
Perform internal audits and implement corrective actions to prevent recurrence.