Quality Engineer - Site Call Management

Rolls-Royce•Mankato, MN

1d•Onsite

About The Position

This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs.

Requirements

Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Bachelor’s degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.

Nice To Haves

Good knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines
Familiar with plant operations and equipment
Knowledge of Rolls-Royce Solutions components and products
Strong knowledge of internal combustion engine performance requirements
Working knowledge of gauge and test equipment
Strong knowledge of geometric tolerating and related gauges
Self-starter possessing strong initiative and teamwork

Responsibilities

Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
Compile Quality Alerts and issue within the company as needed.
Compile monthly reports to summarize site call quality issues at data center sites.
Use data analysis to identify improvement projects.
Participate as a team member in problem solving exercises.
Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
Keep management abreast of progress, developments, and pending problems.

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.
Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance
a flexible spending account
a health savings account
a 401(k) retirement savings plan with a company match
Employee Assistance Program
Paid Time Off
certain paid holidays
paid parental and family care leave
tuition reimbursement
and a long-term incentive plan.