Quality Engineer II (Onsite)

RTX • Colorado Springs, CO

2d • Onsite

About The Position

Join Collins Aerospace as a Quality Engineer and take on a highly visible role where you’ll serve as the critical link between our customers and internal teams to ensure product excellence. In this position, you’ll go beyond standard quality oversight—owning customer communication, driving root cause investigations, and leading efforts to resolve defects and prevent recurrence. From managing customer scorecards and supporting audits to ensuring compliance with contractual quality requirements, your work will directly influence customer satisfaction, product reliability, and overall program success in a fast-paced aerospace and defense environment. Working cross-functionally with engineering, manufacturing, and program teams, you’ll play a hands-on role in shaping and improving quality systems, processes, and outcomes. You’ll analyze data, lead continuous improvement initiatives, and apply industry-standard methodologies like PFMEA, control plans, and inspection strategies to proactively manage risk and enhance performance. This role is ideal for someone who thrives on problem-solving, enjoys digging into the “why” behind issues, and wants to make a measurable impact by strengthening both product quality and customer trust. What You Will Learn: Translating complex quality data into actionable insights and leading effective root cause investigations Owning quality challenges end-to-end, driving resolution and continuous improvement across processes Influencing outcomes through clear, confident communication with customers and cross-functional teams Operating within a structured quality environment while strengthening compliance and process performance

Requirements

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• Prior knowledge or experience with reading and interpreting engineering drawings, including GD&T (ASME Y14.5)
• Must have computer skills and be proficient in Microsoft Word, Excel, PowerPoint

Nice To Haves

• Bachelor of Science Degree in Engineering
• Experience using inspection tools (micrometers, calipers, height gages, pin gages, thread gages, etc.)
• Coachable and willing to be fully engaged in all aspects of Quality principles and activities
• Experience with AS 9100 or ISO 9001 Quality Management Systems

Responsibilities

• Serve as a primary point of contact for customers on product quality matters, ensuring timely and effective communication
• Manage customer quality scorecards, analyze defect trends, and lead investigations into product escapes and nonconformances
• Support customer audits and drive corrective actions to address findings and ensure compliance
• Review contracts and implement activities to ensure adherence to contractual quality requirements
• Lead root cause investigations and corrective/preventive actions to resolve defects and improve overall process performance
• Develop, maintain, and apply quality systems, evaluation methods, and control processes
• Interpret engineering drawings and specifications to support the development of test plans, methods, and equipment that ensure product reliability
• Collaborate cross-functionally to ensure quality standards are implemented and process documentation meets program and contractual requirements
• Identify and manage product and process risks using Production Part Approval Process (PPAP) elements, including PFMEA, MSA, Process Flow Diagrams, and Control Plans
• Develop and implement proactive quality improvement initiatives to reduce defects and enhance efficiency
• Partner with engineering teams to implement product or process changes in response to customer quality concerns
• Support the development and maintenance of inspection methods, tools, and technologies to ensure product conformance

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level