Quality Dental Specialist

Jordan Valley Community Health Center•Springfield, MO

About The Position

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare. The Quality Dental Specialist is responsible for managing and analyzing incident reports within the compliance tracking system, conducting root cause analyses, and preparing management reports to identify trends and improvement opportunities. This role also organizes and facilitates Morbidity and Mortality (M&M) reviews for the dental department and maintains current knowledge of skilled dental practice requirements and provides education to provider and staff as authorized. This role will effectively collaborate with providers, staff, and leadership across the dental department to promote a culture of quality, safety, and continuous improvement.

Requirements

All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Nice To Haves

Bachelor’s degree in healthcare administration, dental hygiene, public health or related field
Experience in dental practice operations, compliance, or quality improvement

Responsibilities

Demonstrates proficiency with working within various Microsoft products such as Excel, and software systems including, but not limited to, electronic health record systems and 340B third party administrator software systems.
Assist the Compliance Officer in completion of additional reports, reviews and gathering data and metrics on investigation outcomes.
Attends and participates in compliance meetings, departmental meetings, committee meetings, team meetings and vendor calls, as assigned. When requested, attendance will be in person.
Attains all agreed goals and objectives within specified time frames, as part of the Clinic’s overall mission.
Process incident reports within the Compliance Tracking system.
Prepare management reports highlighting outcomes, trends, patterns, and benchmarking data.
Conduct root cause analyses related to incident reports.
Facilitate Morbidity & Mortality (M&M) reviews for the dental department.
Maintain knowledge of skilled dental practice requirements and provide education to providers and staff.
Build collaborative relationships across the department to promote a culture of quality and safety.
Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.
Responsibly follows the Clinic Exposure Control Plans/Bloodborne and Airborne Pathogens.
Ability to prioritize and delegate responsibilities.
All other duties as assigned.

Benefits

Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
Pay on Demand Available
Holidays: Nine paid holidays per year.