Quality Coordinator/Administrator

The Prolift Rigging Company•Memphis, TN

About The Position

The Quality Coordinator will be responsible for developing, providing oversight, and implementing unique quality processes and documents throughout the company that support the company, regulatory and department success. This role will play a significant part in the application and understanding of ProLift’s core values, mission and purpose. The Quality Coordinator will work with the Technical Services team, the Recruiting team, Employee Development team, Branch Managers and Senior Leadership in aligning and executing an industry-leading quality program across Service Center, all branch locations and team member levels.

Requirements

Exceptionally organized with very high attention to detail.
Excellent presentation, verbal, and technical written communication skills.
Excellent interpersonal skills and the ability to partner with employees at all levels of the organization.
Pass Microsoft knowledge assessment with a minimum score of 75%
Able to travel with limited notice.
Travel Potential: 5%-15%
Proficiency with MS Office products, specifically (PowerPoint, Excel, Word, Adobe, Teams).
Maintain compliance with ProLift’s Drug and Alcohol policy.
Have a clean background.
Valid driver’s license.
Ability to handle multiple assignments and prioritize needs of department.

Nice To Haves

Experience with ISO 9001 and ISO 45001 and audit practices related to both standards.
Experience with 5 Why’s, Ishikawa (fishbone) diagramming
Experience in the heavy construction industry
Experience working with multi-media equipment.
Experience with QuickBase, Core Business Solutions, Vista, a plus.

Responsibilities

Assist, improve and/or develop quality documentation for all company departments, track and report on outcomes of all quality audits, findings, corrective actions, etc.
Assist with everyday duties within the Technical Services department.
Seek and gather information from operations, employees, and other departments regarding the effectiveness of quality processes and constantly seek to improve.
Create printed, digital, and instructional materials to be used in quality.
Communicate proactively with the HSE team to identify training gaps and opportunities to be addressed.
Implement quality changes in company policies and procedures and use the best methods according to the specific purpose or audience.
Coordinate individual audit schedules with Branch Managers and SVC departments leaders, (2 operating companies) for successful quality completion.
Track and Report audit findings, corrective actions, and trends in quality.
Assist with the Development and Implementation of Quality Documentation across different Operating Companies.
Assist with creating, writing, and disseminating quality audit reporting.