Quality Control Supervisor - Quality Dept

Fuyao Glass America Inc•Moraine, OH

5h•Onsite

About The Position

This position involves managing process and product inspection, conducting process and product audits, and analyzing quality data to monitor and improve quality. The supervisor will lead efforts to analyze, handle, follow up, and improve internal quality issues, and supervise Outgoing Quality Control inspectors. Responsibilities also include conducting risk analysis and decision-making, assisting with customer complaints, and supporting second and third-party audits. Key duties include preparing inspection standards and test specifications for product production processes, establishing and maintaining production reserved samples, defect samples, and limit samples. The role requires supervising personnel to inspect the quality of semi-finished and finished products and process quality according to established standards. The supervisor will also prepare and organize the implementation of MSA plans, proposing improvement actions for unacceptable results. Training operators and online inspectors on evaluating and handling non-conforming products, and establishing/maintaining product repair/rework specifications are also part of the role. Data collection and report summarization for daily, weekly, and monthly quality department reviews are essential. The position involves preparing and implementing product and process audit specifications and plans, tracking their implementation, and ensuring the removal of nonconforming items. Participation in product inspections and sample reviews during new product development, quality gate reviews before mass production, and process reviews is required. The supervisor will also participate in various process, internal, and external audits organized by the company and organize regular reviews of company fixture and mold test tools, managing process change points. Furthermore, the role is responsible for timely responses to and proper handling of quality problems during production, reporting material quality abnormalities, and managing customer complaints and returns, tracking the effectiveness of corrective and preventive actions. It involves establishing and implementing process statistics and analysis to identify deficiencies or risk points related to process capability and continuously improve process and product quality, as well as preparing regular process quality analysis reports. Other duties include direct supervision of Quality Control Supervisors within the workshop, training and verifying quality inspection skills for operators and online inspectors, and compiling, archiving, and transferring materials related to new product development processes. The role requires preparing and submitting daily, weekly, monthly, quarterly/annual quality reports, and process and product audit reports. Management reserves the right to assign or re-assign duties and responsibilities to this job at any time.

Requirements

Ability to read, understand and comprehend documents such as safety rules, operating and maintenance instructions.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to speak effectively and interact with other team members, engineers, leadership and customers.
1 to 3 years manufacturing experience and/or training; or equivalent combination of education and experience.
Experienced in production line and QC of the company over one year.
Associate's degree or above.
Regularly required to stand for long periods.
Duties include turning at the waist, reaching, bending, squatting and lifting up to 50 pounds.
Ability to pass static strength requirements (grip).
Visual acuity including: NEAR ACUITY (Clarity of vision at 20 inches or less), FAR ACUITY (Clarity of vision at 20 feet or more), DEPTH PERCEPTION (Three-dimensional vision), COLOR VISION (Ability to identify and distinguish colors), FIELD OF VISION (Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point).
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of variables.
Knowledge of and familiarity with manufacturing software.
Familiar with manufacturing principle and technological process of glass.
Familiar with systematical knowledge of IATF 16949 quality management system.
Familiar with supplier quality management.
Familiar with requirements of quality management system.
Proficient in using Office software such as Word, Excel, Power Point.
Proficient in document writing.
Skilled in reporting, analyzing and handling problems.
Capable of on-the-spot process audit.
Capable of analyzing with QC7 and corresponding charts.
Capable of SPC analysis and improvement.
Analyze and handle problems with statistics and analysis tools.
Capable of reporting.
Skilled in process audit.
MSA (measurement system analysis).
Familiar with all experimental items and process on the production site.
Familiar with three operation instructions and corresponding judging standards on the spot.
Timely response to find quality hazard(s) and respond in time to prevent quality problem escalation.
Key emphasis in work is to maintain process stability and error correction.
Observe field safety management requirements.
Relatively better observational ability and strain capacity.
Relatively better sociable ability.
Relatively better planning, organization and coordination ability.
Relatively better persuasive ability.
Relatively better organization ability to cope with abnormalities.
Trained in IATF16949, quality management, process audit skill, final product audit skill, SPC, QC7, TPM, 5S, MSA, computer application, etc.
Qualification certificate of internal auditor.
Must be 18 years of age or older.

Nice To Haves

The mechanical and electrical Engineering major is preferred.
1 to 3 years manufacturing experience and/or training; or equivalent combination of education and experience preferred.
Experienced in production line and QC of the company over one year.

Responsibilities

Process and product inspection management.
Direct and conduct Process and Product audit.
Organize, summarize, and analyze the quality data to monitor the process and improve the quality.
Lead, organize and implement analyzing, handling, following up, and improving of internal quality issues.
Supervise the Outgoing Quality Control inspectors.
Conduct risk analysis and decision making.
Assist in handling customer complaints.
Assist second and third party audits.
Prepare the inspection standard and test specification for product production process and after approval, organize its implementation.
Establish and maintain production reserved sample(s), defect sample(s) and limit sample(s).
Supervise relevant personnel to inspect quality of semi-finished and finished product and process quality according to inspection standard and detection specification.
Prepare MSA plan and organize implementation and propose improvement actions for unacceptable MSA.
Train operator(s) and online inspector(s) to evaluate and handle with non-conforming products, establish and maintain product repair/rework specifications.
Collect data and summarize reports for daily, weekly and monthly reviews within the quality department.
Prepare product audit and process audit specification and, after approval, organize its implementation.
Prepare product audit and process audit plan, implement, track and feed back the implementation and the removal of nonconforming items.
Participate in product inspections and reviews of samples during new product development, quality gate review before mass production and the process review.
Participate in the process audit, internal audit and external audit organized by the company.
Organize regular review of company fixture and mold test tools and recognize and manage process change points.
Timely responses, properly handle quality problems that occur during production and report material quality abnormality.
Responsible for handling a customer complaint, return of goods. SOP+3 months and track the effectiveness of corrective and preventive actions working with the customer quality engineer.
Establish and implement process statistics and analysis, find deficiency in a timely manner or risk point relating to process capability and continuously improve the process and product quality.
Regularly make statistics and analysis of process quality, timely prepare and report the analysis report.
Responsible for direct supervision of the Quality Control Supervisor within the workshop.
Responsible for training and verifying operator and online inspector relating to quality inspection skills.
Responsible for compiling, archiving and transferring materials relating to new product development process.
Prepare and submit daily, weekly, monthly, quarterly/annual quality reports, process and product audit report.
Perform other duties as assigned.