Quality Control Supervisor

Thorlabs, Inc.•Sterling, VA

66d•$64,700 - $82,230

About The Position

The Quality Control Supervisor is responsible for overseeing system-level testing and verification, supporting the production and service groups, and driving quality improvements for complete microscope systems across the Thorlabs Imaging Systems division. Although the position is based in Dulles, Virginia, occasional travel to other Thorlabs locations or customer sites may be required.

Requirements

Minimum 5 years of experience in a similar position preferred.
Prior supervisory or leadership experience preferred.
Bachelor's degree in physics, Engineering, or a related technical field required
Experience building, aligning and servicing microscopes.
Experience with Microsoft products and ERP systems.
Experience working in a fast-paced production environment.
Experience with process improvement and new process implementation.
Strong ability to work well in a group atmosphere and comply with high quality standards.
High level of safety consciousness and situational awareness, preferable experience working with high power lasers.
Experience using standard measurement equipment
Strong attention to detail.

Nice To Haves

Master's or Ph.D. preferred
Experience with laser scanning microscopes (Confocal, multiphoton), a plus
Experience in field service or application support, a plus
Knowledge on the theory and design of imaging systems

Responsibilities

Oversee and ensure quality throughout testing, calibration, and final approval of all Thorlabs multiphoton, confocal, and fluorescence microscopy systems.
Lead collaboration with production and engineering managers to establish, implement, and maintain robust testing and acceptance criteria for system-level assemblies.
Train and collaborate with other production and engineering personnel to continue improving upon existing product knowledge and quality awareness.
Drive the development and continuous improvement of processes to optimize efficiency, consistency, and throughput in system production.
Review and analyze system and field failures, implementing effective corrective and preventive actions in response to customer feedback and reported issues.
Manage system documentation process, including device history records, discrepancies, and imaging test data for confocal and multiphoton microscope product lines.
Monitor and analyze time capture and performance data from system-level testing, providing strategic feedback to enhance production workflows and testing methodologies.
Manage the sales queue of imaging systems and provide planning with accurate lead times for all system sales orders.
Interface with the Imaging Systems service group to provide system-level product support for various issues encountered in the field.
Review and validate system configurations during the quoting process to confirm technical feasibility and testing requirements.
Collaborate with Engineering to provide system-level test data and input during product verification and release.