Quality Control Specialist, Senior

Buckland•Port Huron, SC

About The Position

This position is responsible for coordinate and audit documentation on entries, as assigned. This position will be assisting and maintaining the quality and accuracy of import entries. Furthermore, the position handles requests for missing information and ensures that all data is accurate.

Requirements

High school diploma or equivalent.
Minimum 3 years of experience in US Customs brokerage.
Minimum 2 years of experience in quality control.
Intermediate knowledge of HTS classification and GRIs.
Intermediate MS Office knowledge.
Must be legally eligible to work for the Company at all times.
Valid Passport and ability and desire to occasionally travel if required to other offices locations in CND/USA/MEX

Responsibilities

Provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation by servicing clients and reporting any issues to Team Leader/ Supervisor.
Review Certificates of Origin and other documentation to confirm eligibility to Free Trade programs.
Analyse and update PGA records in entries and database with knowledge of PGA reporting requirements.
Work with operations department in maintaining of client database.
Assist team leader in training of team members as assigned.
Ensures all shipments are entered in accordance with the US Federal Code of Regulations.
Above average written and verbal communication skills.
Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
Foster a fast-paced culture leading by example in terms of accountability and continuous improvement within the team.
Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.