Quality Control Specialist (Lending)

Dade County Federal Credit Union•Doral, FL

9d•$23•Onsite

About The Position

Reports directly to the Director of Quality Control. This Role is including but not limited to scheduling, typing/word processing, filing and other duties as required.

Requirements

High School graduate or equivalent.
At least one year related experience in a clerical support role.
Excellent verbal and written communication skills
Must possess exemplary organizational skills.
Must be self-motivated, flexible, detail oriented; able to handle multiple projects and tasks
Knowledge of PC applications, including but not limited to Microsoft Office (Excel, Word, Outlook)
Complete understanding of the Credit Union’s products, services, policies and procedures (specifically new accounts), account structure, account ownership rules and basic teller work processing.

Responsibilities

Photocopying, scanning and binding paperwork
Answer incoming phone calls/route to appropriate personnel
Conduct research and prepare statistical and market reports to assist Senior Management in the development of budget plans
Assist in the preparation and distribution of various reports and updates on Legislative and or Regulatory changes in the Lending Industry
Work in tandem with various 3rd party vendors, members and employees in various departments
Generate documents as related to the department
File maintenance
Coordinate purchasing of supplies (work closely with other lending areas)
Perform task and special assignments
Monitor daily loan maintenance reports and report variances to Management
Audit Indirect lending files to ensure compliance and adherence to policy
Complete detailed reviews on all Consumer and Indirect Lending Loans to validate the documentation accuracy, collateral integrity and underwriting.
Regularly communicate and follow up with lending staff and management regarding missing files, QC issues & Lien recording issues and document findings.
Preparation and maintenance of various reports
Process Letter of Guarantees for request received from insurance companies
Process payoff checks received
Work with Title Companies to complete titling, perfecting liens, release of liens & out of state transfer requests
Process Draft payments received from dealers via cashier’s checks or ACH
Work in Tandem with D.A.D to Indirect Lending to multiple parts of the funding process
Assist in accurately archiving files electronically
Mail Processing and Distribution
Process Payoff Requests from Dealers
Order Department Supplies
Review & Process Adverse Action Letters for dissemination to members
LP Certificate Retrieval
Post, track reconcile Lenders Protection transactions, provide monthly report for management. In addition to process payment to 3rd party vendor
Review of New Member Account Cards
Cross trained with Quality Control Specialist (Deposit Ops) to assist as needed
Additional responsibilities and duties as required